Contract: Fixed Term 12 months
Working Hours: 37 hrs*
Salary: £30,060 - £32,654
Location: Kelvedon Park*
Closing Date: 28th February 2025
The Role
Are you someone who likes to make a difference? Would you like to be part of something that supports others with their development? It is an exciting time to be part of the LRS process offering an opportunity for your own development as you are involved in assessment days, induction sessions and pulling together workshop materials. This role is about working with people, and you will need to balance talking and advising people with completing paperwork and reports in a timely manner, so experience of working in a dynamic environment and responding to changing priorities is key.
Providing excellent customer service and acting as a first point of contact for queries and questions you will need to demonstrate excellent communication and organisational skills. There is a requirement to provide coaching and mentoring for some people starting out on their journey to ensure people feel fully supported.
You will be responsible for supporting the delivery of the LRS process, through efficient scheduling, communications, and timely provision of statistics to illustrate the delegate journey. You will be required to undertake all administration relating to the processes, materials, and resources for the successful delivery of the LRS.
There is also a requirement to provide support for the apprenticeship programme including the organisation of end point assessments, meeting with the apprentices to ensure they have access to all resources. There is also a requirement to ensure all information is available for inspections and audits with external providers.
What Are We Looking For?
The ideal candidate will have strong communication skills, the ability to manage multiple tasks efficiently, and a commitment to providing excellent support. You should be confident handling data accurately. If you’re adaptable, resourceful, and eager to make a positive impact, we’d love to hear from you!
Eligibility
Level 2 qualification in Maths & English (GCSE grade C-A, or 4-9, or Functional Skills)
Previous experience as an office administrator
Confident in using ICT systems such as Word, excel and Outlook
External candidates
You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification.
You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application.
You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications).
The assessment and selection approach will be:
Stage 1
Application & shortlisting (assessment of your supporting statement will be made against the essential criteria) will take place on the 3rd February 2025
Stage 2
Role Specific Interview and an in-tray exercise will take place on the 10th and 12th March 2025.
Should you wish to have an informal discussion with regards to the role, please contact Jane Brown (jane.brown@essex-fire.gov.uk )
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
This role will be subject to a Disclosure and Barring Service (DBS) check.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .