Main area: Rheumatology
Grade: Band 3
Contract: Permanent
Hours: Part time - 22 hours per week (Mon-Fri)
Job ref: 387-M-3108-JJ-A
Site: Bristol Royal Infirmary
Town: Bristol
Salary: £24,625 - £25,674 pa pro rata
Salary period: Yearly
Closing: 15/04/2025 23:59
As an organisation, we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
A Senior Health Care Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan. You will carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values. There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.
Main duties of the job
This role is within the Rheumatology Day centre and you will be required to support busy outpatient clinics, performing assessments and phlebotomy services. You will also be required to support our day case area, working alongside our RN team in caring for patients undergoing intravenous drug treatments on a day case basis.
Detailed job description and main responsibilities
1. Obtain consent prior to giving care in accordance with Trust policies.
2. Duties are delegated to you in line with clinic and day case requirements.
3. Not all duties are routine, and you will need to use your knowledge, experience, and understanding to take decisions within your area of responsibility.
4. To carry out a range of clinical duties with minimal/no supervision, including blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate, and respiration rate, glucose monitoring, collection and testing of urine samples/faecal samples/sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. (This list is not exhaustive and will vary depending on area of work.)
5. Undertake phlebotomy to support outpatient clinics. Training will be provided if you do not require this skill.
6. Participate in patient assessment providing high-quality holistic patient care and escalating concerns about patients to other clinical staff.
7. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
8. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
9. Maintain the work environment in line with Trust infection control and patient safety policies.
10. Develop the skills to actively facilitate self-care and independence with patients.
11. Promote health education specific to the clinical area and in line with national and local policies.
12. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
13. Ensure equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
14. Work effectively as part of a team.
Person specification
Knowledge and Experience
* Experience of providing care in a healthcare or social setting.
* Be able to work as a member of a team.
* Experience of time management and prioritising work.
* Understands and committed to a caring approach to patients & relatives.
* Experience as senior HCSW role within NHS.
* Trained to undertake phlebotomy procedures.
* Experience looking after patients requiring vital sign observations in an acute setting.
* Experience of working in an outpatient clinic setting.
Skills and Abilities
* Effective and appropriate communication skills both written and verbal.
* Able to complete appropriate documentation accurately.
* Demonstrate an awareness of healthcare work and policies and procedures.
* Committed to providing high-quality patient care.
* Ability to work with minimum supervision to a high standard.
* Ability and willingness to undertake appropriate training within given time frames.
* Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependent on clinical need.
* Enthusiasm and commitment to working within the healthcare setting.
* Able to meet the physical and developmental demands of the role.
Qualifications and Training
* One of the following: Level 3 (SCQF – 6): City and Guilds 3, NVQ 3, BTEC National Diploma, or experience equivalent to the above qualifications.
* Level 2 Functional skills in English and Math’s, or equivalent.
* Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience.
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
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