Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.
We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.
Job Description
Location: Prudhoe - Office Based
Salary: £22,308.00 per annum
Working Hours: Monday to Friday 09:00-17:30 (37.5 hours)
Key responsibilities:
* To process and administer all leasing documents for system orders from closed won opportunities.
* Provide information for management to support credit checking for cash and in house orders.
* Ensure all revenue is billed accurately and within a given SLA.
* Provide support and advice on leasing related activity to the wider Daisy.
* Liaise with Daisy financial partners from proposal through to portfolio management.
* Perform all admin tasks associated with the Daisy and external leasing portfolio.
* Update internal and 3rd party systems.
* Maintain team reports as set out.
* Process tasks from queues in sequence.
* Take accountability for supporting internal colleagues to resolve leasing related queries.
* Provide excellent service to all internal & external customers.
* Monitor team mailboxes for contract and web leads and process as required.
* Send contracts out via e-signature and progress these with our customers.
* Create internal quotes for leased line orders.
* Create opportunities and enter values for closed/won orders.
* Resolve issues on order forms or with opportunities.
Qualifications
* Be driven to focus energy and passion on serving our internal & external customers.
* Able to use initiative to find ways to resolve problems and deliver.
* Excellent communications skills; verbal and written.
* Enthusiastic and willing to learn about Daisy products and adaptable to business change.
* Experience of dealing with customers, internal colleagues and suppliers in relation to orders.
* Admin, Finance or leasing experience would be an advantage.
* Has a keen eye for detail with a flexible approach to the job in hand.
* Must be well organised and able to work to deadlines and manage own tasks efficiently.
* Strong team player but able to work independently and take ownership for own workload.
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
Here are some of the benefits that we offer…
* 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
* Professional development to help you achieve your personal goals.
* Eye care vouchers available and discounted Medicash membership.
* Sim deals for you and your family/friends.
* Access to discounts and savings at more than 1,200 retailers.
* An additional day off on your birthday or if you're getting married.
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