United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing,
building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to
realising our vision of creating a connected, sustainable future:
* United Living Property Services: Revitalizing homes and communities through the regeneration of living spaces.
* United Living Infrastructure Services: Delivering resilient infrastructure for a stable and functional future.
* United Living New Homes: Providing build-to-rent and affordable housing solutions to address community housing challenges.
* United Living Connected: Connecting people through fixed-line and mobile infrastructure, enabling seamless communication in today's digital age.
Job Description
We're setting out on an exciting journey here in the Shared Service Centre at United Living and we need a Continuous Improvement Lead to help us achieve our ambitious goals. Passionate about change? Obsessed with process improvement? Love working with people? Looking for a new challenge in a fast pace environment? Sound good? We'd love to hear from you.
What will you be doing?
Reporting to our Head of Change, this role will play a key role driving and delivering continuous improvement and business process improvement activities in our Shared Service Centre, working collaboratively with colleagues to deliver better ways of working. Here are the key responsibilities of the role:
* Supporting the development and delivery of our continuous improvement programme
* Creating, organising and delivering high quality continuous improvement training based on Lean methodology
* Planning, facilitating and delivering the mapping of business processes
* Facilitating and delivering reviews of process design, controls and performance
* Shaping and delivering new process designs that reduce waste and improve performance, ensuring changes land in a controlled way and benefits are tracked and sustained
* Planning, creating and delivering high quality communication
Qualifications
What we need?
* Strong understanding and application of process improvement methodologies with experience of facilitating and delivering process improvements using Lean, Six Sigma
* Passionate about change with a proactive mindset. Always looking for improvements and identifying ideas and solutions
* An enquiring mind with a desire to learn and grow
* Self-starter with ability to work independently
* The personality and confidence to work collaboratively with colleagues to ensure changes land successfully
* Worked in a change role ideally within a Shared Service Centre or similar, preferably with 2 years or more experience.
* Relevant qualifications in Lean, Six Sigma (Green Belt or above)
* Strong organisational and project management skills with the ability to work across multiple projects
* Experience in preparing and delivering training
* Experience of facilitating and delivering the mapping of business processes
* Excellent communication and stakeholder management skills
* Excellent written, presentation and facilitation skills
* Experience of delivering benefits management
* Proficient in the use of MS Excel, PowerPoint, Vision
Additional Information
How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
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