Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world-class customer service?
About the position
The service and expertise provided by our parts team are crucial to the business’s success. Therefore, the successful candidate for our Parts Advisor position will have previous experience in a similar role and proven customer service skills.
A large part of the Parts Advisor position involves:
1. Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
2. Communicating relevant promotions and offers to customers;
3. Delivering exceptional customer service to external and internal customers;
4. Receiving, recording and allocating parts and consumables from suppliers;
5. Reporting any stock damages or losses;
6. Assisting parts stock checks;
7. Liaising and maintaining a brilliant working relationship with the manufacturer;
8. Being fully conversant with procedures within the parts department;
9. Maintaining and updating displays as per manufacturer requirements.
About our requirements
We expect you to demonstrate some skills that will prove very beneficial in the position, including:
1. Ability to multi-task
2. Ability to work to deadlines
3. Confident and professional communication skills
4. Organised
You must be smart in appearance and well organized.
Full, clean English driving license.
Salary: Basic £25k Depending on experience plus OTE.
If this role is of interest to you please call Jen@ Jago Consultants on 01903 337017 or email Jen@Jagoconsultants.co.uk for more info.
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