About The Role
North Northamptonshire Council is dedicated to enhancing the quality of life for our residents through innovative and effective public services. We are embarking on a transformative journey with a large programme of works focusing on IT infrastructure improvement, the replacement of several case management systems and driving improvements in service delivery across the organisation.
Join the Business Analysis team to make a tangible impact and drive organisational change in a dynamic and supportive environment.
We are seeking a highly motivated and detail-oriented Business Analyst to join a team of analysts with fantastic experience inside and outside local government. We have a proud ethic of collaboration, hard work and a culture of sharing knowledge and experience to develop ourselves, our colleagues and strive for the best quality outcomes for our residents and stakeholders.
You will play a critical role in the successful delivery of key projects, working closely with stakeholders to analyse current processes, identify opportunities for improvement, and ensure the effective implementation of new systems.
What will you be doing?
1. Analyse and Document Requirements: We work with stakeholders to gather, document, and analyse business requirements for IT infrastructure projects and case management systems replacements.
2. Process Improvement: We identify and recommend improvements to existing processes to enhance efficiency and effectiveness. We also get involved in the design and implementation of new solutions where appropriate.
3. Stakeholder Management: We liaise with various departments, ensuring clear communication and understanding of project objectives and requirements.
4. Data Analysis: We use data-driven insights to support decision-making.
5. Options Appraisals: We work with stakeholders to make informed decisions through thorough analysis of identified options based on your accumulated knowledge and insight.
6. Project Support: We provide support throughout the project lifecycle, from discovery, to supporting business case development through to post-implementation support such as user acceptance testing.
About You
Successful candidates should:
1. Have a degree or equivalent NVQ qualification or proven relevant experience of supporting business change.
2. Be able to display all-round knowledge of the capabilities of ICT to meet business needs.
3. Be able to evidence experience of supporting business change through the application of a range of business analysis techniques.
4. Be able to evidence skills in, and experience of, the capture, analysis, and documentation of requirements for business change solutions.
5. Be able to evidence experience of business process analysis including use of process mapping and task analysis techniques and tools.
6. Experience of business process re-engineering and design including process testing and user acceptance testing.
7. Have excellent written and verbal communication skills including the ability to communicate complex issues to a variety of audiences.
8. Be able to show experience of supporting the development of business cases and able to carry out cost benefit analysis and risk analysis.
9. Have experience in the ability to carry out stakeholder analysis and facilitate group activities such as workshops.
10. Have experience of influencing and challenging others, where appropriate, to facilitate business change, and to impact on organisational culture.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
* a competitive salary
* a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
* lots of opportunities to develop your skills, knowledge and potential in a large unitary council
* generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
* hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About Us
Our Values and Behaviours: Our Values Define Who We Are And How We Operate, By Forming The Foundation For How We Interact With Our Customers, Colleagues And Provide Our Services. They Are Also At The Forefront Of Our Decision Making And Delivery.
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
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