Blue Yonder Title Solutions Manager - WMS Job Summary The aim of this role is to lead Solution Delivery capability across selected solution areas within EMEA as part of Global Delivery Execution. This is a highly capable team of industry, solution and technical experts working remotely across the region. This role includes a high level of people management. Key Tasks Lead and manage the EMEA team of Solution Architects and Business Consultants within specified Blue Yonder Solution areas. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes. Develop and foster long term relationships as trusted advisor to customers with customer senior Management, including C-level, with credibility and confidence. Support new deal sale cycle Articulate suitable business solutions and the Blue Yonder Value Proposition for prospects / customers at senior management level based on understanding of their business and IT requirements. Assist Customer Executive when sales engagements become more complex and competitive and feedback to Consulting Services teams to support strategic resource planning. Identify business plan and strategy, key decision makers, key performance indicators, and budget constraints to support driving the transaction to closure for business opportunities. Identify and utilise appropriate internal resources to engage in sales cycles to support the business case. Assist with Scoping Study engagements as first step of major project implementations. Communicate issues and strategies concerning the client and assist in handover meeting between Sales and Consulting Services teams. Sustain Delivery excellence: Impact the margin on the services contract/SOW by ensuring successful & comprehensive implementations which will result in referenceable clients & future software & service sales. Mentor colleagues to develop their skills as industry thought leaders. The go-to person for sales, management, delivery & support for the understanding of the business processes for the area & solutions of expertise. Work with Blue Yonder teams to put projects back on track if required. Support global initiatives and processes: Liaise with other regional Delivery groups based in Americas and Asia Pacific and Centre of Excellence Delivery groups based in India and Poland. Manage team assignments and staffing decisions with global Resource Controller team. Location: This role can be based within EMEA or Poland. KNOWLEDGE/SKILLS REQUIRED: Essential: Excellent in people management Sound people management experience, ideally within a matrixed, international environment Ability to analyze and resolve complex technical issues to resolution. Strong troubleshooting and problem-solving skills. Outstanding inter-personal skills and the ability to work collaboratively with individuals at all levels in the company and globally. Extensive experience implementing enterprise class solutions Excellent written and verbal communication skills, including the ability to explain technical or solution process concepts to the business. Excellent command of the English language, both spoken and written Desirable: Expert level of knowledge on Warehouse Management (WMS) Supply Chain Solutions/processes, ideally covering multiple business areas. Solid project management abilities (certification highly preferred) Experience translating user business requirements into high level Specifications. Previous experience of working with retail/manufacturing and 3PL customer base Demonstrable experience implementing Blue Yonder or similar solutions, with an emphasis on implementation of multiple Blue Yonder applications in an integrated environment Strong attention to detail, analytical and problem-solving capability Ability to work flexible hours as required Personal Profile: Motivated, confident, self-sufficient, focused and determined Immediately credible at senior management level Well organized and consistently meets commitments. Requires a “do whatever it takes” commitment to achieve the success of Blue Yonder, its Associates and the respective communities Strong problem solving, diplomacy and influencing skills. Comfortable operating in a highly matrixed environment. Willingness to travel Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.