Senior Receptionist – Hotel – Sidmouth, Devon – £25K
* Salary £25,000
* Immediate start
* Driving license preferable – due to location
* Hospitality relevant experience
An exciting opportunity has arisen for an experienced Senior Receptionist to join this fine Hotel. The client is proud of their strong customer relationships and friendly atmosphere and are looking for an experienced Senior Receptionist who can meet the high standards needed to cover the reception desk. Due to the demand for servicing their discerning clients, they are looking for like-minded individuals who have worked in a 5* hotel or fine dining restaurant with experience in reception management to join their team on a permanent basis.
As a Senior Receptionist you will be responsible for:
* Taking telephone calls
* Providing a warm welcome to every guest
* All aspects of guest relations
* Assisting in general enquiries including bookings and reservation requests, dealing with enquiries & reception duties
* Dealing and solving problems
* Regular show rounds and dealing with event enquiries
* Managing reception staff members
* Follow company and department procedures
* Having good admin skills
* Identifying problems and reacting to resolve the issues
The Ideal candidate will be:
* Experienced in a similar reception role within high end hotel/restaurant at management level
* Able to work within a small team and individually
* Able to work in a high demanding environment
* Have high customer service skills with great telephone manners
* Able to act upon different situations in a precise and professional manner
* Able to follow clear instructions
* Used to dealing with reports
* Proactive and being able to think on their feet
You must be prepared to work with the needs of the business which includes early, late and weekend shifts.
You must have your own transport.
#J-18808-Ljbffr