Language Empire, a leading provider of face-to-face interpreting and translation services, is seeking a Community Engagement Officer to join our team. With a focus on providing high-quality language solutions to public sector organisations throughout the UK, we pride ourselves on our dedication to delivering exceptional service in over 500 languages. As the Community Engagement Officer, you will play a vital role in ensuring that our company continues to operate responsibly and ethically, while also making a positive impact on society. You will lead our community initiatives, build meaningful relationships, and ensure our services reach underrepresented and marginalised communities. You will also contribute to our social value and sustainability goals, making a tangible difference to both our organisation and the communities we serve. What will you be doing? Identify and connect with underrepresented and marginalised individuals and groups, encouraging them to take part in collaborative initiatives Facilitate inclusive conversations, workshops, and focus groups to gather community insights. Plan and deliver community events, forums, and educational activities. Represent the organisation at school recruitment events, job fairs and other engagements. Collect and analyse feedback, document outcomes, and share insights for improvement. Create engaging content for social media, newsletters, and the company website. Write case studies and support bid management with detailed activity reports. Act as the main point of contact at events, coordinating on-site activities. Develop systems to monitor and report progress across initiatives. Requirements Exceptional communication and interpersonal skills. Strong facilitation skills to lead workshops and community activities. Passionate about community development, inclusivity, and social justice. Excellent networking abilities and relationship management skills. Self-motivated, with strong organisational and time management skills. Proven experience in community engagement, outreach, or facilitation roles. Familiarity with participatory approaches to service design. Experience working with diverse or marginalised communities. Familiarity with the Social Value Act Knowledge of social value frameworks (e.g., ESG) is desirable. GCSE/O Level (or equivalent) at grade C/4 or above in English and Maths. Qualification in Social Value desirable Reliable transportation for travel to events across the country. Flexibility to work outside of standard office hours when required. Ability to reliably commute to our office in Rochdale Benefits Become part of our team at Language Empire and you’ll find an inclusive culture which prizes mutual respect, innovation and high performance. Hard work deserves great benefits: Health and Well-being Support: Doctorline: 24/7 telephone access to a practising UK GP. Togetherall: A safe online space to get the support you need, in confidence. Structured Counselling: Professional mental health support Information and Assistance: 24 Hour Advice Line: Confidential guidance on medical, legal or domestic issues. Eldercare Advice: A Telephone Care Advisory Service for support with caring responsibilities. Discount and Savings: Discounts and special offers at hundreds of retailers, restaurants and destinations. Savings on Gym membership, health clubs and leisure centres, as well as discounted online subscriptions. Who are we? EMPIRE GROUP is on a mission to revolutionize the translation & interpretation industry. Since, its establishment in 2001, the company is providing professional interpreters mostly to public sector organizations in the UK. We have been supplying interpreting and translation services local and nationwide covering 200 core languages and dialects throughout the UK. To date our 20,000 strong work force of face-to-face interpreters speak over 435 languages and dialects as well as rare and exotic languages. Our 1,000 translators are all UK based with a cover for over 200 languages which can be translated to and from English. We have robust systems to manage our pool of translators and interpreters across the country. Our Vision: “To become the UK’s leading provider of translation, interpreting and related services for the public and private sectors.” Our Mission: “To provide outstanding services that bridge the language barrier while respecting and celebrating cultural diversity.” We value: PEACE – P eople -> E thical Conduct -> A ssured Excellence -> C lients -> E quality & Diversity Language Empire is proud to be a Disability Confident and Real Living Wage accredited Employer