Description We are looking for a candidate to demise a number of IT service definitions in EIM (system inventory) and other systems. Ideally they’ll be familiar with data inventory, IT services, SLA, technical service offerings, SNOW, JIRA. The purpose of this project is transformation. HSBC are putting a lot of budget into the streamlining of their networks within the connectivity sector of the business. This role will support HSBC's current network transformation project by managing and organizing the day to day processes through a JIRA ticketing system. They’ll need to: Work with other stakeholders to identify steps to demise the service. Use various data inventories to submit demise requests for components in those services. Submit various Jira/SNOW tickets to respective teams to facilitate the demise. Skills Experience using Jira and ServiceNow Experience with the day to day management of caseloads Experience in problem management Experience communicating with stakeholders and network engineering teams Experience managing data inventory Details: This role requires the candidate to be on-site two days a week in Sheffield Please note this role is administrative, therefore will not require a hands on technical knowledge but an understanding of network infrastructure processes. This a perfect opportunities for those who wants to gain experience within the financial IT industry. Initial 6 month contract with a large possibility of extension due to this project running for around 2-3 years. What We Offer: Opportunity to work on a high-impact project with a significant budget. Collaborative and dynamic work environment. Professional growth and development opportunities. Average Tenure at HSBC is 18 months. Join a team of TEKsystems consultants at HSBC of 2000 globally and 350 in the UK. Access to exclusive opportunities with HSBC through TEKsystems. Job Title: IT Administrator Location: Sheffield, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.