Role Title: Regional General Manager
Salary: £70,000 - £80,000 plus benefits
Location: East Anglia
Our client is an entrepreneurial, rapidly growing Field Service business, in the Facilities Management and Property Services sector. They are seeking to recruit a Regional General Manager to lead the effective and efficient delivery and organic growth of the company's operations in East Anglia.
In this newly created role, the successful candidate will be responsible for playing a pivotal role in driving the company's growth ambitions within the UK. In addition, in collaboration with the relevant support functions, they will champion and lead the transformation of the Business Unit’s technology infrastructure, positioning the business as a technology leader in its market.
Responsibilities will include:
* Championing a culture of high performance & values whilst maintaining a laser focus on ensuring colleagues are motivated, engaged, trained and equipped.
* In conjunction with the Head of HR, resource plan for growth, recruit talented new colleagues in a timely fashion, succession plan and develop colleagues for their current and future roles.
* Managing performance in alignment with culture and values.
* Working closely with the Technical function, delivering services in the most environmentally responsible way both in terms of service delivery and treatment.
* Delivering outstanding customer service, leading to best-in-class customer satisfaction and retention rates.
* Working closely with the Commercial function, implement sales & marketing strategies to promote ever greater customer engagement and to achieve organic growth targets.
* Seamlessly integrating the operations of new customers as the company grows, to deliver outstanding customer service.
* Identifying potential acquisition targets and seamlessly integrate the operations of new bolt-on acquisitions.
* Deploying group policies, processes, technology and services throughout the operational delivery organisation to deliver consistent service quality, efficiency and a “one company” focus.
Candidate requirements:
* A University or post graduate degree or experience in lieu.
* A valid driving license and access to a vehicle.
* At least five years’ experience in relevant Field Service (“man in van”) operational leadership roles in a highly entrepreneurial, fast growth environment.
* Exceptional communication and collaboration skills – both written and verbal.
* Effective leadership of diverse teams.
* Championing and supporting the implementation of technology solutions in a technologically diverse operating environment.
* Proven experience in growing businesses organically.
* Exceptional “people skills” to establish rapport, build relationships and engage with people across all levels of the business.
* Creative, dynamic and highly commercial, with a modern and innovative mindset.
If this sounds of interest please send your CV in Word format, quoting reference 32704/LT/EL detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates that are progressing to the next stage will be contacted.
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