Job summary
An exciting opportunity has arisen for a motivated Administrator to join our Medical Education Team at Scarborough Hospital.
We are looking to recruit an enthusiastic Administrator, who is able to demonstrate that they are practical, flexible, reliable, calm under pressure and are able to work in a team. Previous work experience in a health environment is desirable but not essential. This post requires the post holder to be present in the office.
Applicants should have a passion for wanting to provide high quality customer service as the first point of contact to the department, and be able to thrive in a fast paced and sometimes unpredictable environment.
Main duties of the job
As the post holder you will be expected:
1. To provide a range of administrative duties to a busy Medical Education Centre (MEC).
2. To undertake tasks individually and as part of a team, and to support clinical and non-clinical course organisation for Doctors and Dentists.
3. To provide administrative support to the Medical Education Coordinators in organising educational events and training programmes.
4. To administrate the Non-training Doctors.
5. To provide Personal Assistant support to the Associate Dean for Speciality Doctors.
6. Responsible for the efficient organisation of study leave administration to support education activity.
About us
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Person Specification
Qualifications
Essential
7. GCSE English Language, Grade C or above/NVQ Level 3 (or equivalent)
8. Word processing skills - OCR II (or equivalent RSA II)
Desirable
9. Qualification or appropriate training in Customer Service
10. ECDL
Knowledge
Essential
11. Knowledge of Microsoft Office
12. Knowledge of admin procedures and systems such as answering queries, problem solving and progress chasing
Experience
Essential
13. Minimum 6 months secretarial/administrative experience
14. Experience of working in a customer focused environment
15. Demonstrable experience of adapting own approach to engage with service users, a range of external and internal stakeholders and colleagues at different levels of seniority and discipline
Desirable
16. NHS Experience
17. Experience of working in an educational setting
Skills
Essential
18. Evidence of effective problem-solving skills with the ability to be a flexible thinker under pressure
19. Effective communication skills, verbal and written
20. Ability to assimilate new practices and knowledge
21. Ability to be flexible and to adapt to new demands
22. Ability to work independently and as part of a team
23. Ability to prioritise and work to deadlines