Manpower Recruitment have teamed up with an established college in Oxford City Centre and are looking for an experienced Housekeeping Junior Supervisor.
The role is full time and permanent with shifts working 5/7 days including some weekends in busier times.
The role is paying £29224pa
Overall Objective
* To be responsible for ensuring provision of the highest levels of cleanliness, hygiene, safety and that the housekeeping service is maintained throughout the year in college - some weekend work is required.
* To supervise, organise and motivate the Housekeeping Team and help with their training.
Key Objectives
To supervise staff ensuring standards of cleanliness, hygiene and tidiness in all bedrooms, corridors, meeting rooms, offices, and public areas throughout the College at all times
* Supervising the daily cleaning of all assigned areas to ensure they are cleaned to the highest standards.
* Ensure staff are aware of any failures in service and that shortcomings are rectified as soon as possible.
* Visit all cleaning staff daily, ensuring they are working as scheduled and following safe working practices.
* Ensure all staff adhere to the recycling programme ensuring that as much waste material as possible is recycled.
* Collate daily work sheets, documenting and reporting any failures in service and maintenance issues, before filing.
Ensure teams have the materials to be able to perform their duties
* Supervise and control the use of equipment ensuring the correct and economical use of materials.
* Ensure correct usage of products in compliance with Health and Safety regulations.
* In absence of Deputy/Supervisor, organise the daily linen needs to ensure the Facilitators have the correct information for the bedding, towels and other related items in order the staff have the appropriate amounts to be able to complete work.
Standards of service
* Attend any appropriate off and on the job training courses.
* Always wear clean uniform and name badge and enforce the uniform code with the cleaning staff.
* Implement and maintain good relations, including politely addressing Fellows, guests, students, and colleagues always.
Induction, follow-up and remedial training of new and existing staff and conference teams
* In conjunction with Housekeeping Deputy Manager/Supervisor, carry out induction, follow-up and remedial training of conference casual teams including COSHH training, H&S procedures, infection control, use and maintenance of any equipment.
* Give immediate aid/tips on cleaning methods to staff members who are struggling to perform high standards within time scales.
Organise the daily work to cover shortages amongst the teams
* In the event of sudden extreme shortages of staff, the supervisor will be expected to help with any cleaning as required.
Check Kx for daily changes and maintain room status
* Check guest bedrooms to ensure they have been cleaned to the highest standard.
* Report any problems that may result in a guest bedroom being put out of use immediately to the Conference office, Housekeeping Manager and/or Maintenance as appropriate.
* Update bedroom status in Kx as soon as rooms become ready for the next arrival.
Ensure Student/Guest/other members of the College satisfaction and safety are maintained
* Resolve any student/guest complaints where possible, in a timely manner and ensure appropriate department management are kept informed.
* Action any maintenance requests to comply with the College's standards. Follow up by emailing or visiting the student/guest/member of the College to ensure the issues have been resolved.
* Daily inspect all public areas and corridors, document and report all safety hazards, potentially hazardous conditions, unsafe practices, and procedures. Communicate with students and other relevant departments about your findings and ensure that improvements follow.
Daily inspections of students' rooms during term times
* In liaison with the Housekeeping Manager, regularly inspect student rooms.
* Gather and record the evidence of any shortfalls of cleanliness/damages and report to relevant department.
* Assist with organising and recording room inventories of students' rooms and kitchens.
* Assist with managing lost-and-found collections and prohibited items collections.
If interested, please get in contact with a Manpower Representative.