Service and Business Management Responsible for ensuring the production and timely submission of information for monitoring activity together with those statutory returns that have been defined as pertaining to the business. Responsible for ensuring that the clinical and operational analytic and reporting needs are satisfied to enable delivery of the clinical strategy. Support analytics provision for Clinical/Corporate Divisions and any initiatives from an analytics perspective as deemed appropriate. Have responsibility for providing service managers and other relevant managers with information, analysis and insight in response to ad-hoc requests, special projects and to provide specialist input into group projects. Support providing evidence for any potential of horizon scanning within the group, or other relevant teams/personnel where the benefit will be realised within the group. Proactively engaging with colleagues and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships. Producing a range of standard management reports and inputs to the development of new reports for varying audiences such as the Board and other relevant management boards and committees. Developing routine and ad hoc reports presented in a clear, digestible, and useable format to meet the information requirements of the stakeholder(s). Collating, analysing and interpreting clinical and management information from a wide variety of sources and across a range of operational services. Managing projects where appropriate to develop and implement data collection processes and produce information to meet defined reporting and information requirements. Interrogating information systems using database query tools/reporting packages and creating complex queries to meet specific information requests. Developing innovative ways of presenting highly complex information so that it is clear and understandable. Developing and implementing training/facilitation packages on data sources, definitions, information and data analysis techniques, ensuring content and methods of delivery are appropriate to the various audiences. Implementing processes to investigate data errors, identifying and analysing sources of variations or errors in information reports, monitoring and auditing data quality and working with services to improve the quality and integrity of the information in the Patient Administration System (PAS) with significant impact on patient care and finances. Supporting managers and clinicians in their use and interpretation of information and promoting a culture of good data quality and effective use of information. Sourcing information and keeping up-to-date on new data sources to support benchmarking and project work. Regularly undertakes audits to measure/benchmark health outcomes and service indicators to identify variations or areas requiring improvement. Ensuring information is processed in accordance with Information Governance Policy. Continuously developing and improving knowledge and skills in a range of data analysis techniques and presentation Representing the Information Department at any meeting that is deemed appropriate, contributing to outcomes and maintaining the reputation of the department Proactively developing and maintaining effective liaison and communication with key stakeholders to provide an analysis function and ensuring requirements for information are met within an agreed framework. Developing collaborative partnerships and effective working relationships with colleagues in other teams/directorates and healthcare organisations to deliver a cohesive approach to the provision and use of information. Working with senior colleagues in shaping strategy and policy for the Information Service, promoting a culture of evidence based decision making. This will include identifying and proposing changes to information policies and procedures and working with cross-professional groups advising on new data collection Undertaking other tasks as required by the Analytics and Visualisation Manager