Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories, with a portfolio that includes brands like Sweaty Betty. Our team members are essential in delivering an exceptional customer experience, ensuring that every interaction meets high standards. Key Responsibilities Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Achieving sales targets and performance metrics. Interact with our customers and educate them on our product, striving to build rapport and lasting relationships. Maintain store standards, including visual merchandising and stock replenishment. Be responsible for cash management and adhere to all policy and procedures for security, health & safety. Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data. Knowledge, Skills and Abilities Required Flexible schedule and availability to work weekends and holidays. Retail sales experience is preferred, but not required. Passion for our brands and brand lifestyles. Excellent communication skills. A positive and professional attitude. Enthusiasm to learn and to share your product knowledge. Ability to work well under pressure in a fast-paced, sales-driven atmosphere. Working Conditions Retail environment. The Extras Generous clothing allowance. Excellent training & development opportunities. Quarterly bonuses. 60% off all Sweaty Betty merchandise. 25 days holiday (pro-rated if working part-time). Refer a Friend bonus scheme. Season Ticket Loan. Access to Retail Trust - advice & support tool. Dedicated budget to attend fitness classes (per store). Access to Sample sales. Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation). Enhanced Family Leave policy. Cycle to work & Buzz bike scheme. Our DEI Commitment We are committed to creating a diverse, equitable, and inclusive environment. We strive to celebrate different perspectives and empower everyone to be their authentic selves, ensuring equal employment opportunities.