The Server is responsible for taking the guests through the key phase of their Hard Rock experience.
Applicants must be 18 and over
Basic functions of the Server include:
* Taking guests orders
* Running food
* Handling cash & other forms of payment
* Making proficient sales transactions - using a point-of-sale system
* Properly checks I.D.s for guests who appear to be under 30 years old
* Demonstrating responsible alcohol service
* Demonstrating impeccable product knowledge
* Suggestive selling - using proven techniques
* Answering questions - accurately and politely
* Satisfying any/all needs of the guests - regularly double-checking back with guests throughout their experience
* Maintaining a clean & organized station including pre-bussing & table maintenance
* Performing opening, closing & side duties setting up/breaking down the station, refilling condiments, cleaning ashtrays, etc
* Demonstrating knowledge of all table/station numbers
* Directing guests to areas & restrooms
* Effectively communicating with co-workers
* Creating memorable experiences
* Entertaining guests to create Raving Fans
Job Requirements include:
* Performing duties that require bending, reaching, lifting, and standing for long periods of time
* Maintaining a well-groomed appearance (having a plan)
* Following all uniform guidelines
* Practicing all safety & sanitation standards
* Recycling products, where possible
* Remaining calm in a hectic, fast-paced atmosphere
* Demonstrating a high level of organization, attention-to-detail and a sense of-urgency
* Displaying a positive and outwardly friendly attitude toward guests
* Maintaining HRCs 5 core Values and Mission Statement
Job Types: Full-time, Part-time, Permanent
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Referral programme
* Store discounts
Supplemental pay types: Service charge + tips
Language: English (required)
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