The Admissions and Administration teams provide front-line customer service to a wide range of audiences including students, parents/carers, employers, tutors and other key stakeholders. This new post will work closely with the Head of Admissions and Administration to ensure that both teams are performing effectively and providing an outstanding service to users.
To succeed in this post, you will need to have demonstrable experience and skills in:
Exceptional customer service
Supervising cross-functional teams (or team leadership experience)
Managing large volumes of data with rigorous attention to detail
Responding quickly to shifting priorities
Working in a recruitment or student admissions environmentThe successful candidate will be expected to produce reports and summaries to demonstrate service effectiveness against KPIs, therefore you will be expected to have experience manipulating data to help inform decision making.
We're looking for someone with a great approach to teamwork and a friendly style who can create collaborative environments for colleagues to thrive, you will be expected to support the Head of Admissions and Administration with day-to-day line management operations.
You will need to be enthusiastic about education and working with young people. If you have experience working with ProSolution and the rest of the Pro Suite then that's fantastic, but we'll provide full training for those who haven't.
The successful candidat...