Team Manager - Foods/Clothing & Home - Haverfordwest
Sector: Retail and Wholesale
Role: Manager
Contract Type: Permanent
Hours: Full Time
Summary
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments, providing a strong grounding across all elements of our business and supporting career progression in the future.
What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. Here are some of the benefits we offer:
* 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
* Competitive holiday entitlement with the potential to buy extra holiday days!
* Discretionary bonus schemes awarded based on personal objectives and our performance as a business.
* A generous Defined Contribution Pension Scheme and Life Assurance.
* A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
* Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
* Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
* Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist.
* A charity volunteer day to support a charity or cause you're passionate about.
What you'll do
Your key accountabilities will include:
* Driving a selling culture within your team.
* Consistently raising performance and capability of the team to support developing internal talent.
* Utilising and exploiting data to support operational decisions.
* Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
* Energising your team to deliver first-class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
* A proven leadership track record and the ability to lead effectively through ambiguity.
* Being digitally confident with an understanding of systems.
* Comfortable having difficult conversations and able to achieve effective resolutions.
* Ability to juggle multiple priorities while maintaining high standards.
* Demonstrating flexibility and resourcefulness in leading teams through change.
Everyone's welcome
We are ambitious about the future of retail. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
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