Posted
06-Jan-2025
Job type
Full time
Country
United Kingdom
Location
Aberfeldy
Lead recruiter
Paola Olivera
Function
All Communications
Reporting Line
Brand Home Manager
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type
Permanent
YOUR OPPORTUNITY
This exciting role in the Brand Homes team is all about maximising our profitable growth. In addition to admissions, bar, retail and catering we have a thriving web shop and sales to local trade customers. We want to exploit our opportunities to develop.
In addition to income generation, this role is focussed on getting best value from our expenditure, maintaining our 5 star quality at all times to exceed our guests expectations through the development of exciting new products that disrupt the market and reflect the world class brands we represent.
About You
We are seeking an individual with results driven focus, treating the business like a founder to understand sales trends and reacting accordingly. You will be fearless in development with an appreciation that value means quality, not cheap and an understanding of what our customers want. As a senior member of the team we are looking for someone who can lead from the front, supporting others to reach the standards required.
RESPONSIBILITIES
1. Responsible for providing people and departmental leadership across the commercial functions of our business.
2. Focussed on the revenue growth and product offering across our gift shop, bar and café.
3. Provide leadership and line management to your team with the aim of delivering the best distillery retail experience in Scotland.
4. Set and deliver the strategic vision for commercial within Dewar’s Aberfeldy Distillery brand home.
5. Work in collaboration with sales and marketing team to align ongoing strategy.
6. Work with the Brand Home Manager to help create the on-site budget and its on-going management, including tracking and monitoring of the revenue lines you are responsible for.
7. Managing profit driving and cost control measures of the Commercial functions of the business, as well as helping to implement new revenue generation initiatives.
8. Leading the Senior Tour Team, ensuring all checklists and SOPs are checked and updated. Duty Management of the business on a rotational basis, including cash handling, safety and customer care. This includes on call responsibilities.
9. Understand, lead and comply with safety, quality and sustainability legislation, supporting audits and looking for continuous improvements.
10. Lead by example by actively delivering all experiences within the business from hosting guided tours to serving cocktails behind the bar.
11. Lead the growth of our commercial business to ensure it reflects the quality of our existing operations and grows to complement what has made us successful.
12. Manage resource and scheduling of your team within agreed budgets.
13. Lead the recruitment, induction and ongoing training of team members with focus on attracting the right talent into Bacardi.
14. Reservations support for multiple elements of the business, understanding the various booking channels and visitor profiles in this complex business.
15. Deputise for the Brand Home Manager during annual leave, sickness, or business travel.
SKILLS & EXPERIENCE
* Commercial by nature and detailed in execution, inspiring those around you to approach existing and new initiatives with a commercial mindset, putting the bottom line at the heart of every decision you make.
* Ability to own EPOS systems and relationship management with focus on functionality development to support the business.
* Demonstrable ability to inspire and lead a team to deliver world class visitor experiences.
* Ability to multitask and prioritise very different work streams.
* Strong understanding of driving a safety culture, delivering quality experiences through safe management of the business.
* Sustainability focus, or aspirations to develop this skill aligning with our focused ambition for sustainability.
* Experience dealing with food hygiene and licensing legislation, recognising that these form part of our desire to deliver excellence in every aspect of our operation.
* A collaborative approach and ability to work closely with multiple stakeholders across different parts of an exciting but complicated business.
Personal Qualities
* Flexible attitude with a determination to deliver targets across the business.
* Drive to grow yourself and your team within Bacardi.
* Uncompromising focus on the highest quality standards.
* Results Driven, striving for commercial and quality success like a true founder.
LEADERSHIP AGILITY
At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
* Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become.
* Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others.
* People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance.
* Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
* Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with.
* Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience.
Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity.
U.S. applicants have rights under Federal Employment Laws.
PERKS OF WORKING WITH US
At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.
* Compensation, Paid Time Off & Retirement
* Health & Wellbeing
* Additional Benefits
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
Be a Part of Our Culture
BE Fearless
We empower our teams to question, challenge and innovate. This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.
BEHAVE LIKE Family
We treat each other, and our communities, like family. Always. We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.
THINK LIKE A Founder
The spirit of entrepreneurship is at the heart of everything we do. Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.
LIFE INSIDE BACARDI
Career Stories
Be Fearless, act like a Founder. Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.
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