Job Description
Housing Management AssistantSouthamptonSupported Housing3 Month Contract37 Hours£17.19 LTD / £14.65 PAYE (inc hol)We are seeking a Housing Management Assistant to join a Local Authority in Southampton. This role involves providing administrative support in housing procedures and updating the Housing data platform.THE ROLEAs a Housing Management Assistant, you will support tenancy and estate management services, ensuring compliance with council policies and procedures.
* Maintain accurate data on the Council’s housing management system
* Process tenancy records using File Director for scanning and storage
* Handle phone enquiries and provide initial support to residents
* Assist customers with Homebid applications and bidding processes
* Book sign-ups and assist in tenancy paperwork preparation
* Support mutual exchanges, including processing and sign-ups
* Prepare case files for ASB cases and provide basic advice to residents
THE CANDIDATEThe ideal candidate will have previous experience in a similar housing-related role and be confident in administrative and data entry tasks.
* Experience with tenancy and estate management administration
* Strong data entry and record-keeping skills
* Ability to handle customer enquiries professionally
* Knowledge of housing management systems and procedures
* Experience liaising with internal teams and external agencies
THE CONTRACT
* 37 hours per week, Monday to Friday
* 3 Month Contract
* £17.19 per hour LTD company rate / £14.65 per hour PAYE (inclusive of holiday pay)
HOW TO APPLYTo apply for this role, please email a copy of your CV to .uk or call on to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!