Job Description
Job Title: Technical Sales Support (35K Salary)
Location: Northumberland
Salary: £35,000 + Contributory Pension + PTE Discretionary Bonus
We are seeking a Technical Sales Support professional to join our client's team and support their ongoing success in delivering high-quality solutions to their clients. This role will primarily focus on preparing detailed technical proposals, handling inbound customer inquiries, and ensuring client needs are met effectively. If you have a strong technical understanding, excellent customer service skills, and the ability to work with both technical and non-technical teams, we’d love to hear from you!
Key Responsibilities:
1. Manage inbound customer calls and inquiries, providing timely and accurate information
2. Analyse customer needs and recommend suitable solutions by reviewing project specifications and site drawings
3. Collaborate with internal departments to gather necessary information and ensure client requirements are met
4. Prepare detailed technical proposals and quotations using Microsoft Office, Sage 200, and Salesforce
5. Create technical arrangement drawings using SolidWorks (training provided if needed)
6. Develop a deep understanding of client requirements, specifications, and applications
7. Produce detailed pr...