Job Description
Grosvenor Casino - Bristol BS1 5TT
Can you work in a busy environment, ensuring that financial regulation is followed by your team, customers are looked after, the security and operational efficiency of the cash desk is a priority and you are responsible for protecting the company's assets?
Grosvenor Casino requires an experienced cashier to lead its cash desk operations. An important function of this role is being a coach and mentor to the rest of your team, developing and keeping them engaged.
You will;
* Acknowledge, welcome and assist customers in all areas
* Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
* Collaborate and work as part of the larger casino supervisory team
* Compliance with the Gambling Act, licensing objectives, codes of practice, AML and Safer Gambling regulations.
* Ensures that financial transaction thresholds are adhered to by all members in the team and where appropriate exceptions escalated to the Duty/Gaming manager.
* Is accountable for the protection of all company assets assigned to his/her charge
* Follows security procedures and develops new processes in liaison with the gaming/casino managers to improve efficiency and keep assets secure
* In liaison with the gaming managers, train and develop a pool of cash desk breakers.
* Conducts regular appraisals and reviews for team members
* Reports to the Casino Manager (Hosting/Gaming)
Qualifications
* A history of accurate transactional work as a Cashier in order to act as a role model to other cashiers
* A strong understanding and familiarity with all legislation, codes and procedures relating to the cash desk inorder to act as a point of reference for cashier training and queries and to conduct cash desk competency interviews
* A thorough understanding of the cash desk computer system
* A current PFL licence issued by the Gambling Commission
* Must be able to work shifts at any time of the day, including weekends and bank holidays.
Additional Information
£13.24 per hour + tips + paid breaks + premium rate
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