Job Title: Membership Team Leader Salary: £30,000 Location: Milton Keynes Benefits include: 24 days annual leave, hybrid working, flexible benefits package We are excited to share an exciting opportunity with a reputable company, who are looking for a an experienced leader to join one of their busy membership and events team. In this role of Membership Team Leader, you will support the day to day responsibilities of the team and ensure a first-class service is delivered to customers. As Membership Team Leader, the ideal candidate will have leadership experience, be commercially astute and be able to take a hands on approach to dealing with customers directly. If you are committed to delivering outstanding customer service and have the ability to deliver results through team performance, this Membership Team Leader role could be a great opportunity for you. Key responsibilities for a Membership Team Leader Be a role model for the team and respond to high volume of enquiries Manage and resolve escalated complaints from the team