Job summary
The role involves providing high-quality secretarial and administrative support to the Senior Management and Medical Teams within a department. Key responsibilities include managing office operations, maintaining records, coordinating meetings, and drafting correspondence. The role requires handling incoming communications, managing diaries, and organising events such as consultant meetings. The position also involves finance and resource management, including processing invoices, managing budgets, and coordinating travel arrangements when required. Additionally, the role supports HR functions by coordinating recruitment, tracking staff absences, and maintaining payroll records. Strong communication skills, attention to detail, and the ability to manage multiple tasks are essential. The position requires proactive support for departmental initiatives and maintaining a positive image of the organisation.
Main duties of the job
* The postholder will provide a comprehensive and highly efficient administration and secretarial service to Consultants and Senior Managers within the Imaging Directorate.
* To communicate effectively with patients / carers regarding appointment and treatment related matters.
* The postholder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Date posted: 24 February 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £31,944 to £34,937 a year pa inclusive
Contract: Permanent
Working pattern: Full-time
Reference number: 290-WCCS-1925
Job locations: Trustwide, London, W2 1NY
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
Person Specification
Education/ Qualifications Essential
* A Level, NVQ3, equivalent qualification or equivalent experience
* 'O' Levels/GCSE in English/Maths
* Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Experience Essential
* Previous experience of being a PA or medical secretary to hospital consultant
* Previous experience of dealing with patients appointment and booking system
* Knowledge of medical terminology
* Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
Desirable
* Prior experience of working in a healthcare environment
* Experience of using a Radiology Information System (RIS)
* Knowledge of NHS waiting and booking targets
Skills/Knowledge/ Abilities Essential
* Excellent interpersonal skills
* Polite and courteous manner
* Punctual and enthusiastic
* Able to handle unpredictable situations, possibly facing aggression on occasion
Desirable
* Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
Employer details
Employer name: Imperial College Healthcare NHS Trust
Address: Trustwide, London, W2 1NY
Employer's website: Imperial College Healthcare
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