Customer Services Officer
North Glasgow
Fixed Term for 12 months, 35 hours per week
£21,840 per annum (£12.00 per hour)
Company Health Plan included
ng2 Ltd is a wholly-owned subsidiary of ng homes, which is one of Scotland’s leading housing associations with a reputation for delivering excellent pro-active services. Since 2010 ng2 Ltd has developed an excellent track record for delivering a range of high quality services for the housing association and delivering real and sustainable employment opportunities for local people.
We are looking to recruit a Customer Services Officer who will deliver a high quality, excellent service to our tenants and customers in a Call Centre environment. Assisting with clerical and admin duties particularly in Repairs but across all Housing activities. The Customer Services Officer will provide a courteous, sensitive and responsive service and deal with enquiries by telephone in line with our Customer Care Policy and target response times.
The successful candidate will be appointed on ng2 Ltd terms and conditions of employment. ng2 Ltd does not have a sick-pay scheme however a pension scheme is offered in line with auto-enrolment and annual leave is a minimum of 28 days per annum inclusive of public holidays.
If you wish to apply for this post please download an application pack and application form or alternatively contact Marion Gallacher.
The closing date for receipt of completed applications is Friday 21 February 2025 at 12 noon.
Interviews will be held on week commencing 3 March 2025.
Applications received after this date/time will not be considered.
Please note that we do not accept CV.