Homecharge Operations Coordinator
Department: Operations
Employment Type: Full Time
Location: London
Reporting To: Homecharge Operations Manager
Compensation: £25,200 - £27,000 / year
Description
Salary: Up to £27,000 per annum
Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 240,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable.
Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'
With our international expansion, we aim to transform the EV charging landscape not just in the UK, but now across Europe.
Our Ways of Working
We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month. To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB).
Join the EVolution: The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK. On top of being hyper organised, a great communicator and an excellent problem solver you’ll be responsible for:
* Planning and scheduling multiple Domestic chargepoint installations within a set region at the same time
* Quoting for any additional works which may fall outside of our ‘standard installation’ package
* Managing the phone lines for any Domestic Operations enquiries
* Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised
Electrify us with your skills:
We think the role would be best suited to somebody who has previous experience balancing and prioritising multiple projects at the same time as well as someone who is:
* Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
* Technically minded and able to pick up electrical jargon and systems easily
* Great at building relationships with customers and internal stakeholders
* Comfortable working with numbers and data
Perks that spark joy:
* Flexible hybrid working model
* Work abroad for up to 20 days per year
* Salary Sacrifice EV Scheme and free Pod Point
* Family & friend discount scheme
* 25 days holiday (plus Bank Holidays)
* Very generous parental and family leave
* Pension scheme with a 4.5% matched contribution
* Eyecare scheme
* Life insurance covering up to 4x your annual salary
* Virtual GP provided by HealthHero
* Employee Assistance Program
* Free Mortgage Advice
* Discounted Gym Memberships
* Cycle2Work Scheme
Important Information:
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
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