Job Description
Hire Desk Controller - Burton
Role & Responsibilities:
1. Develop professional relationships with internal and external customers.
2. Take equipment hire and sales enquiries via telephone and/or email from internal (Sales team members) and external customers.
3. Check availability of equipment internally.
4. Check availability of transport to meet delivery and collection requirements.
5. Process Hire & Sale orders.
6. Process equipment returns through the Company’s computer system.
7. Take ownership of and deal with/resolve customer queries in a professional manner.
Essentials:
1. Construction / Hire / Builders Merchant Experience.
2. Experience handling volume orders.
3. Customer service skills.
4. Problem Solving Abilities.
5. Competent in the use of Microsoft Office products, especially Word & Excel.
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