NHS AfC:
Band 8bContractPermanentHours
1. Full time
2. Flexible working
37.5 hours per week Job ref914-BSA4803 SiteStella HouseTownNewcastle Upon TyneSalary£62,215 - £72,293 per annumSalary periodYearlyClosing03/10/2024 23:59
Job overview
Do you have significant experience in solution architecture, a proven track record of delivering technical solutions and a desire to make a difference? If so, the NHS Business Services Authority (NHSBSA) has an exciting opportunity for you to join us as a Solution Architect.
Our Digital, Data and Technology team design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. We deliver relevant and valuable services to millions of users with various needs and abilities.
What do we offer ?
3. 27 days leave (increasing with length of service) plus 8 bank holidays
4. Flexible working (we are happy to discuss options such as compressed hours)
5. Hybrid working model (we are currently working largely remotely)
6. Career development
7. Active wellbeing and inclusion networks
8. Excellent pension
9. NHS Car lease scheme
10. Access to a wide range of benefits and high-street discounts!
We're working in a hybrid way, spending time at home and the office. This position can be based from either of our offices in Greater Manchester or Newcastle upon Tyne.
We want to support people in their chosen careers and welcome applications from previously unsuccessful applicants who have waited at least six months before reapplying.
Main duties of the job
As our new Digital, Data & Technology Strategy Lead, you’ll lead on the development and implementation of our directorate strategy and the organisation’s data strategy. You’ll have great communication and engagement skills, developing key relationships and networks both internal and external to the NHSBSA.
You will lead and facilitate the directorate’s business planning activities working to ensure strategic alignment; and develop and refresh our annual DDaT Business Plan. You will also lead on strategic data enablement activities to support the organisation to be data driven.
You’ll do this by leading a team of Digital, Data & Technology Strategy Partners, fostering a collaborative and innovative working environment promoting professional growth and development. You’ll also be responsible for managing the teams’ budget and headcount.
Working for our organisation
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.
Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.
As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Detailed job description and main responsibilities
In this role, you are accountable fo r:
Team Leadership & Development
11. Leading the development of the team, including objectives, resourcing, skills, and training to positively drive the service forward, improve performance and ensure success of the team.
12. Recruiting, leading, and coaching team members, including all personal and professional development, and establishing career pathways to train and develop future DDaT professionals.
13. Responsible for managing a team of DDaT Strategy Partners to deliver relevant Digital, Data and Technology strategies; ensuring targets and performance standards are maintained.
14. Supporting and deputising for the Head of DDaT Strategy & Data Management
15. Active member of the DDaT Strategy and Data Management Management Team, collaborating to drive forwards the function as a whole and providing peer support to other members.
Strategy Development & Business Planning
16. Lead on the planning, development, and monitoring of key Digital, Data & Technology strategies, that includes championing ways of working required to drive adoption of across the NHSBSA. This includes leading the development and maintenance of a fit for purpose DDaT Strategy and NHSBSA Data Strategy.
17. Being future focused by horizon scanning, remain abreast of strategic developments and best practices within the area of DDaT, providing senior leadership colleagues with advice regarding any opportunities and/or impact for our business strategy.
18. Develop appropriate DDaT strategic measures to monitor progress against our strategic goals and objectives.
19. Collaborating with colleagues to implement strategic measures, ensuring that they are visible to relevant stakeholders.
20. Lead and facilitate DDaT business planning activities working to ensure strategic alignment; and develop and refresh our annual DDaT Business Plan.
21. Contribute to and prepare proposals for change including producing necessary estimates, mandates, and business cases within the relevant departments. Understanding key cost drivers and benefits for these proposals.
22. Collaborate with senior leaders to identify opportunities for leveraging technology and data to enhance business performance.
Strategic Data Enablement
23. Drives and encourages a data driven culture, collaboration, and partnership across the NHSBSA. Leads and influences colleagues across the business by embedding data and evidence in decision making.
24. Champion the use of data to drive strategic initiatives and operational improvements.
25. Lead the Development & maintenance of an inventory of strategic data artefacts, including use cases and data products
26. Leading on strategic data activities to deliver our NHSBSA Data Strategy, for example, developing a data literacy programme
27. Working with data leaders internally and externally including across DHSC & ALBs to progress opportunities and/or remove blockers to achieving our data ambitions.
28. Develop directorate strategic data plans to support being a data driven organisation. Understands the NHSBSA’s and specific domain/directorates need for data, how it is used and be able to lead, influence and communicate opportunities and/or risks.
29. Working closely with the Data Governance Lead and team, to embed the NHSBSA Data Governance Framework to ensure data assets are managed by business areas and quality improvements are driven forward.
Stakeholder Engagement & Relationship s
30. Develops key relationships with Directors, Heads of Service, Senior Managers, and DDaT Leaders as well as developing relationships with key stakeholders external to the NHSBSA.
31. Collaborating with Senior Managers, communities of practice, and the wider NHS to gain access to resources and co-ordinate work to deliver best practice and projects.
32. Building active internal and external networks with the NHS and wider organisations, to share working practices and build innovative ideas, with potential for future partnership working.
33. Explore opportunities to work collaboratively with others, forging enduring peer relationships across the wider NHSBSA and beyond, including provision of expert guidance and / or leading challenging discussions to ensure successful outcomes.
34. Working closely with Strategy, Performance, Business Development & Growth colleagues to ensure DDaT strategies and frameworks are aligned to current business strategy and informs future strategic thinking.
35. Through an approach of continual improvement, identify, evaluate, and implement new and innovative ways of working to achieve the right outcomes for the organisation
36. Working closely with Data Architecture and wider Enterprise Architecture colleagues to develop as-is, target blueprints and artefacts aligned to our Digital, Data, Technology and business strategies.
37. Building our employer brand by being an ambassador for the NHSBSA through networking, speaking at external events and partner relationships.
38. Communicate digital, data and technology strategies to stakeholders, ensuring alignment and buy-in.
39. Designs and delivers ad hoc presentations on a range of DDaT subjects as and when required by managers at all levels within the domain/directorate.
Financial Management
40. Ensuring that the team remains within budget and headcount.
41. Managing the budgets and procurement relevant to the service NHSBSA (£m)
In addition to the above accountabilities, as post holder you are expected to :
42. Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
43. Demonstrate NHSBSA values and core capabilities in all aspects of your work.
44. Encourage an environment where your own and colleagues’ safety and well-being is promoted.
45. Contribute to a culture which values diversity and inclusion.
Follow NHSBSA policies, procedures, and protocols as they apply to your role.
Working Relationships
Responsible to : Head of DDaT Strategy & Data Management
Responsible for : Digital, Data & Technology Strategy Team
Key relationships and connections :
• Team Members
• Enterprise Architecture & Enterprise Data Architecture Team
• Strategy, Performance, Business Development & Growth Colleagues
• Senior Managers (Internal and External)
• Service Delivery Team
• Wider DDaT Colleagues
• Leadership Team
• Peers across NHS & Social Care and Civil Service
Person specification
Personal Qualities, Knowledge and Skills
Essential criteria
46. Excellent communication and engagement skills, able to present information to a variety of audiences with varying levels of understanding and seniority
47. Strong leadership skills and the ability to influence across an organisation
48. Ability to lead and build effective and trusting business partnering relationships maintaining the highest standard of integrity
49. Ability to work as a strategic partner with both internal and external stakeholders
50. Ability to lead and influence at all levels in the organisation and able to develop and build strong relationships with people of different business and technical backgrounds.
51. Able to use initiative, multitask and prioritise diverse workload and work to deadlines.
52. Ability to lead and be accountable for decision making.
53. Commitment to continuing professional development
54. Produces and develops relevant reports for which Senior Management can make confident decisions, influencing where appropriate
55. Proven track record of being able to coach, lead and mentor colleagues
56. Problem solver and analytical thinker with an eye for detail.
57. Ability to break down highly complex problems and projects into manageable goals
58. Ability to get to the heart of a problem and make sound and timely decisions to resolve and influence where appropriate
59. Excellent written and verbal communication and presentation skills
60. Enthusiasm, motivation, and resourcefulness, with the initiative to recognise and act on problems and opportunities
61. Ability to manage adversity and challenging situations
62. Self-motivated and have an energetic approach
Desirable criteria
63. Matrix management experience in a cross-functional team environment and / or across a large organisation
64. A good knowledge of freedom of information and data protection legislation
Experience
Essential criteria
65. Significant experience of working in a large organisation, ideally within the NHS.
66. Demonstrable leadership experience in strategy development with a successful track record in building cross-functional, virtual teams who are focussed on delivering outcome that add value
67. Significant experience of developing and implementing strategies, relevant to DDaT
68. Ability to build a collaborative environment, teaming cultures and customer service mindset
69. Extensive experience of taking complex and detailed information and presenting to an audience at a conceptual level
70. Excellent understanding user/customer needs and requirements/journeys and improving customer experience
71. Experience of developing business cases and data use cases
72. Experience of using strategic planning and business analysis tools/techniques and creating business cases
73. Relevant knowledge and experience of DDaT related governance approaches, practices, toolkits, and pitfalls in a large organisation
74. Demonstrable people and professional leadership skills that empower; support and robustly performance manage and develop teams to achieve highest performance
75. Highly specialised knowledge of programme/project management practices, tools & techniques and extensive knowledge and extensive experience of effective project risk and quality management
76. Professionally developing staff by coaching and/or mentoring
77. Excellent conflict management, negotiation and problem-solving skills
78. Leading people through transformation
79. Good knowledge of DDaT related government regulatory requirements and emerging trends and issues
Desirable criteria
80. Significant experience of developing and running high-performing teams, ideally in the NHS.
81. Ability to use “best practice” in all aspects of strategic planning and thinking
82. Understanding of performance management and reporting
83. Experience of collating data and writing board reports
84. Proven ability and experience of identifying goals and objectives and motivating and leading others towards their achievement
85. Worked with NHS data
86. Worked in or with public sector bodies
Qualifications
Essential criteria
87. Degree level qualification, or equivalent work experience plus significant specialist experience or equivalent demonstrable capability.
Desirable criteria
88. Masters level qualification in a relevant discipline or relevant equivalent experience
89. Strategy development and / or strategic planning qualification
90. Delivery / Project management qualification
91. DDaT Professional qualification e.g. Certified Data Management Professional (DAMA)
The NHSBSA is passionate about creating a diverse and inclusive organisation, which is a great place to work and truly reflects the diversity of our customers. We welcome applications from talented people of diverse characteristics including age, disability, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or any marginalised group. We also welcome applications from all those in the Armed Forces Community.
At the NHSBSA we pride ourselves on being a Disability Confident Leader, Stonewall Top 100 employer and we’ve recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark.
We offer an invitation to the first stage of the selection process for people with disabilities that wish to be considered under the Disability Confident scheme, and for members of the Armed Forces Community, where all of the essential criteria in the person specification are met.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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