We have an exciting opportunity for a new Housekeeping Manager to join our team at the La Mon Hotel and Country Club in Belfast.
Reporting to the directors, you will oversee the housekeeping function to ensure the highest quality of room standards for our guests are met.
About The Role
Responsible to: Operations Manager / Directors
Main Purpose: To maintain a high standard of health & safety, cleanliness, maintenance and hygiene in all areas of the hotel.
Key Duties and Responsibilities:
1. This is a hands-on role requiring strong leadership skills where you will need to be confident in meeting guest expectations and managing a team of staff.
2. Monitor and maintain our 4 star standard of workmanship in housekeeping.
3. Manage and supervise the housekeeping staff, including hiring & training.
4. Complete department rota’s in line with business needs.
5. Allocate room assignments to housekeeping staff on a daily basis.
6. Ensure that all guest rooms and public areas are clean and well-maintained.
7. Conduct regular inspections to ensure compliance with cleanliness standards throughout the Hotel to include: accommodation, front of house, conference & banqueting suites, leisure facilities.
8. Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness.
9. Coordinate with other departments to ensure efficient operations and guest satisfaction.
10. Work closely with front office and reservations department to be aware of business within the Hotel.
11. Collaborate with the Maintenance department on a daily basis to uphold hotel standards.
12. Handle guest complaints or requests regarding housekeeping services.
13. Monitor inventory levels of cleaning supplies, laundry and equipment, and place orders as needed.
14. Maintain a safe working environment for staff members and ensure compliance with health and safety guidelines are followed and adhered to.
Skills Required:
1. Minimum 2 years of supervisory experience in housekeeping is essential
2. Leadership and team development skills
3. Strong organizational and communication abilities
4. Strong knowledge of hotel housekeeping operations and procedures.
5. Attention to detail and a commitment to maintaining high cleanliness standards
6. Ability to work well under pressure in a fast-paced environment
7. Excellent communication and interpersonal skills
8. Flexibility to assist in other departments as needed
If you are passionate and ambitious about delivering high-quality service and are looking for career growth opportunities, we encourage you to apply.
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