Security and Loss Prevention Manager, Loss Prevention
Job ID: 2948297 | Amazon Commercial Services Pty Ltd
The Loss Prevention Site Manager (LPM) is a key leadership position within the Amazon Loss Prevention (LP) Team. If you are curious and want to challenge your conventional view of an LP role in a very different space, this role within Amazon will provide that challenge!
The LPM leads the effort to efficiently and effectively provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, effect change in your area of responsibility and the network, and challenge the status quo to improve processes. The LPM delivers for their internal and external customers, exceeding their expectations with innovative ideas. This leader fosters an environment of inclusion and diversity. The LPM reports to the Cluster Loss Prevention Manager and aids them in supporting operational teams and other cross-functional teams throughout the organization.
Key Job Responsibilities
1. Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.
2. Serve as the subject matter expert for all internal and external partners. Identify, promote, and implement security best practices. Partner with internal customers in evaluating current and future security services, processes, and initiatives.
3. Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.
4. Use tools and data analysis to collaborate with internal partners in identifying inventory defects and create strategic plans to mitigate losses.
5. Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements to achieve desired outcomes in a timely manner.
6. Utilize continuous improvement to drive process enhancement and increase efficiency.
7. Develop driven business cases using data collection from multiple DCs and conduct analysis generating strategic and tactical interpretations for the required approvals and support to enact desired changes.
8. Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values to align performance with internal and external partners.
9. Inspire performance excellence on the part of all security services team members and third-party vendors.
10. Recruit, hire, develop, and retain candidates who raise the performance bar of the security services organization when needed.
11. Incident response planning, implementation, execution, and management.
12. Effectively address loss mitigation, physical security considerations, and potential workplace violence incidents per policy.
13. This role covers a 24/7 operation; availability to work all shifts, including nights, weekends, and holidays, is required.
14. Work in an industrial environment that requires walking up to 5km a day and the ability to lift up to 10kgs.
BASIC QUALIFICATIONS
1. Bachelor’s Degree
2. 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or a related field
3. 2+ years of data collection experience with root cause analysis
4. 2+ years of people management experience
5. Previous experience assisting with investigations
6. 1+ year of experience with MS Office Professional Suite, including intermediate knowledge of Excel
PREFERRED QUALIFICATIONS
1. Experience with databases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
2. Experience with security equipment such as intrusion detection devices, access control systems, and video review systems
3. Experience with various business types such as logistics, warehouse, distribution center, and multi-site loss management
4. Interviewing and interrogation experience
5. Workplace violence and/or business continuity experience
Acknowledgement of Country: In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
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