Job summary Do you want to become part of a team who make a difference on a daily basis, providing high quality patient centred care? If you are a caring and compassionate individual looking for a rewarding career in healthcare, join us as at Gloucestershire Hospitals as a Healthcare Support Worker, where we truly value our staff. We offer stability, career satisfaction, and opportunities for development in a supportive and nurturing environment. At our Trust, we are committed to your continuous growth, providing training in a wide range of clinical skills and knowledge. We are looking for a dedicated Healthcare Support Worker in a full time post to work within our three Ophthalmology Outpatient departments across site between Gloucester Royal Hospital and Cheltenham General Hospital. You will become a valued colleague at GHT with your development needs being supported by a robust induction. These substantive roles are ideal for those looking for a stable position rather than Bank work. If you are passionate about providing high-quality care and have not applied within the last six months, we encourage you to apply and become a valued member of our team. Main duties of the job While it is desirable that candidates have appropriate recent care experience and have completed the Care Certificate, previous care experience is not essential, and training can absolutely be provided for the right candidates, so if you have the qualities we're looking for and share our values, please do still get in touch You will play an essential role in supporting the delivery of the highest standard of quality care to our patients, working alongside registered nurses and other healthcare professionals. Your role will include a wide range of tasks, from providing personal care, specific Ophthalmology competencies i.e. visual acuity testing, intraocular pressure checking, drop instillation and scrub nurse roles to undertaking clinical observations. You will be required to follow rigorous policies such as infection control and manual handling policies. In addition, you will be providing emotional and practical support to patient and their families. About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. Date posted 01 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 318-24-SUR-T1894 Job locations Ophthalmology Outpatients Gloucestershire (Gloucester / Cheltenham) GL1 3NN Job description Job responsibilities Please see the attached job description and person specification for more information on this vacancy Job description Job responsibilities Please see the attached job description and person specification for more information on this vacancy Person Specification Qualifications and Training Essential Level 2 Functional Skills in English and Maths, or equivalent, GCSEs or equivalent. Desirable Qualifications at level 2 or 3 in Health and/or social care that is nationally recognised. This could be an NVQ, BTEC, apprenticeship or equivalent international qualification in healthcare. OR Able to demonstrate the equivalent level of experience Completion of a care certificate Knowledge and Experience Essential Be able to work as a team member Experience of time management and prioritising work Understands and committed to a caring approach to patients and relatives. Desirable Experience of providing care in a healthcare or social setting Skills and Abilities Essential Effective and appropriate communication skills both written and verbal Able to complete appropriate documentation accurately Committed to providing high quality patient care Ability to work with minimum supervision to a high standard IT skills, basic word, Email, keyboard skills Desirable Demonstrate an awareness of healthcare work and policies and procedures Person Specification Qualifications and Training Essential Level 2 Functional Skills in English and Maths, or equivalent, GCSEs or equivalent. Desirable Qualifications at level 2 or 3 in Health and/or social care that is nationally recognised. This could be an NVQ, BTEC, apprenticeship or equivalent international qualification in healthcare. OR Able to demonstrate the equivalent level of experience Completion of a care certificate Knowledge and Experience Essential Be able to work as a team member Experience of time management and prioritising work Understands and committed to a caring approach to patients and relatives. Desirable Experience of providing care in a healthcare or social setting Skills and Abilities Essential Effective and appropriate communication skills both written and verbal Able to complete appropriate documentation accurately Committed to providing high quality patient care Ability to work with minimum supervision to a high standard IT skills, basic word, Email, keyboard skills Desirable Demonstrate an awareness of healthcare work and policies and procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust Address Ophthalmology Outpatients Gloucestershire (Gloucester / Cheltenham) GL1 3NN Employer's website https://www.gloshospitals.nhs.uk/ (Opens in a new tab)