JOB TITLE – Housekeeping Manager DEPARTMENT – Housekeeping RATE OF PAY - Competitive including fantastic benefits CONTRACT TYPE – Full Time HOURS OF WORK – 40 hours SHIFT DETAILS – 5 days out of 7 LOCATION - Newport, NP18 1HQ JOB ID - REQ5375 OVERVIEW Do you have a keen eye for detail? Are you a world-class Housekeeping Manager? This could be the opportunity you’ve been waiting for…. WHAT ARE WE LOOKING FOR … You will need a five or four star hotel background and to be able to demonstrate a track record of leading a housekeeping team keeping the hotel in a condition commensurate to the highest standards. You will provide inspiring leadership and encourage high performance team working. You must show how you can quickly innovate and react to change, encourage innovation in others and influence each team member in a way that promotes ownership and pride in the business. You will set high standards of performance and inspire your team to keep the highest standards of cleanliness. You must have a solid understanding of the luxury hotel market, have a proactive approach, exceptional guest and interpersonal skills and be results orientated. WHAT YOU’LL DO … You will oversee the day to day housekeeping team and assist in the planning of schedules depending on business demands. You will need to create and implement SOPs to deliver on Visit Wales and AA 4 star and rosette requirements. You will also drive recruitment, ensuring that they are fully trained to deliver a world-class guest service. You will drive exceptional guest service through a passionate and engaging team. You must be able to demonstrate the ability to inspire and lead a team and have the experience to deal with the pressures of day-to-day hotel housekeeping issues. WHATS IN IT FOR YOU… As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed WHO ARE WE … The Celtic Collection is a prestigious portfolio of five unique hotels at the gateway to South Wales. The Collection has grown from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses. A choice of eight award-winning restaurants in The Celtic Collection includes Steak on Six, Pad serving passionate Asian dishes, and the Newbridge on Usk, a separate country inn with six bedrooms. The Collection also includes the historic Manor House, the stylish Coldra Court Hotel, and the essential convenience of the new T? Hotel Magor, with a second T? Hotel Newport under construction, as well as 10 luxury self-catering Hunter Lodges. RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.