We are actively recruiting for a Service & Contracts Administrator to join a Leighton Buzzard based company who are seeking new staff to join their growing, busy and thriving team Please note, this position involves working 4 on, 4 off shifts, and will incorporate weekends. Location: Leighton Buzzard. Working Hours: 07:00am to 19:00pm 4 on/4 off shifts with one hour for lunch or 3 x 20 minute breaks (unpaid). Contract Type: Temp to perm. Duties: Ensure breakdowns and defects are processed, dispatched and updated as per Service Level Agreements or as detailed in process documents. Maintaining customer expectations and Service Level Agreements are met and adhered to at all times. Ensure administration work is processed and procedures are adhered to Updating customers in line with company requirements. Ensure accounting and operational deadlines are met. Updating computer and operational system records. Ensure compliance with Health and Safety legislation. Undertake any other duties which the company from time to time may reasonably request. Complying with all aspects of ISO 9001:2015 under your remit. Work closely with internal teams to ensure all bookings are completed successfully. Skills Required: Minimum 1 year of experience in an administrative, operations, or customer support role. Strong IT skills, including Microsoft Excel, Word, and Outlook. Excellent verbal and written communication skills. Strong Organisational skills with the ability to prioritise workloads. A team player with a proactive and problem-solving mindset. Benefits (once perm): Career development opportunities through training and progression Inclusive and collaborative work environment Employee discounts and recognition platform. Auto-enrolment into a quality Pension Scheme. Life Assurance Scheme. 28 days holiday inclusive of bank holidays, increasing to 33 days with length of service.