Location: Cardiff (Based at the Cardiff Office)
Salary: £22,500 - £23,000 pending experience
Start Date: Immediate after notice period
Hours per week: 5 days per week with a 30 minute lunch plus one weekend out of four on call. Our office is open 7am - 6pm, so our shift patterns are 7am - 3.30pm or 9.30am - 6pm
Right at Home Newport provide premium quality Home Care to adults with Physical and Learning Disabilities and the Elderly. We have built up a first class reputation world-wide, and are recognised as one of the top industry leaders in the UK. We are actively recruiting an ambitious, driven, and caring Field Care Supervisor for our growing Office in Cardiff to manage and develop the business and ensure compliance at all times.
Job Description
Main Duties & Responsibilities
* To be accountable to the Registered Manager
* Ensure outstanding compliance across the business and to support the business in achieving a minimum of “Good” in CIW inspections
* To oversee spot checks of staff, client reviews and assist with the creation of care plans
* To carry out on call tasks one weekend out of four.
* Ensure consistent application of companies policies, procedures and approved practice; and to promote the aims of the business
* To answer the telephone promptly, giving your name and correct Office greeting
* Ensure the provision of high quality care services to vulnerable people living in their own home and when out in the community.
* To ensure all appropriate documentation (where applicable) is received from the Local Authority
* To record all new care packages and changes to the existing care packages on the system immediately they are received
* To report weekly to the Registered Manager all increases, decreases in care packages
* To identify the most suitable CareGivers for each package
* To roster CareGivers on the system, to specific Clients on a permanent basis within one week of the package commencing
* To maintain accurate records on the system of all communications and changes to Clients and Care Givers
* To participate in on call duties if required and deliver hands on care when necessary
Person Specification
Qualifications & Experience
Ideally QCF/NVQ level 2 or 3 in Adult Social Care – though not essential. Previous domiciliary care experience is preferred.
Abilities, Skills & Behaviours
* Highly driven and ambitious, who has the desire to make a real difference and greatly improve an already well-established business
* Good communication and interpersonal skills, with the ability to talk passionately about our services and values to potential referral sources
* Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
* Self-motivated and flexible, with a willingness to participate in an on call system for out of office hours
* Extremely well organized, excellent planning and prioritising ability with high attention to detail
* Ability to establish and maintain effective professional working relationships
Job Type: Full-time
Pay: From £22,500.00 per year
Benefits:
* Company pension
* On-site parking
* Referral programme
Schedule:
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Cardiff: reliably commute or plan to relocate before starting work (required)
Experience:
* care: 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Reference ID: RAHCAR
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