Senior Logistics & Customer Service Administrator
Location: Rochester (5 days on site)
Salary: c.£27k-£30k competitive salary dependent on experience & attitude. Opportunity to work for a well-established FMCG company.
Working Hours: Monday to Friday, 9:00am - 5:30pm
Do you have a strong Logistics / Customer Service background working at an FMCG company? Are you passionate about your career and looking for a company where hard work is rewarded? I am currently seeking a well-organised, dynamic Logistics / Customer Service candidate with an FMCG background to join a well-established team based in the Rochester area.
This role is a senior position within the team and requires a multiskilled, well-rounded applicant with the ability to solve problems effectively and an interest in progression for the right person. You will be an active, hands-on member of the team, dealing daily with suppliers and liaising with other departments such as the warehouse, supply chain, and various senior managers.
Duties for this role include:
* Processing customer orders while answering queries regarding stock issues and the amendment of orders.
* Weekly reporting of on-time in-full delivery.
* EDI mapping.
* Month-end reporting.
* Stepping in to supervise the team when the line manager is absent.
* Keeping up to date on stock levels.
* Updating in-house system with information from various warehouses regarding goods in, goods out while resolving any discrepancies.
* Monitoring returns and credit notes.
* Liaising with third-party hauliers to book transport.
* Liaising with other departments such as warehouse and accounts to resolve any issues.
* Producing reports on current stock levels.
* Communicating with production to advise on shortages.
* Ad hoc administrative duties.
* Facilitating customer collections.
The successful candidate will have:
* Recent experience working within a similar role.
* Excellent communication skills.
* The ability to work well alone as well as within a team.
* Great analytical skills.
* Previous experience of supply chain processes.
* Flexible working hours.
* A proactive approach to work and the ability to think on their feet.
This presents an excellent chance to become part of an international organization. You'll be joining an established team, where there is genuine opportunity to develop your career, potentially undertaking further responsibility in your role!
If you think you fulfil the criteria mentioned, please submit your CV for prompt consideration!
This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment.
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