We are looking for a Control Room Manager to work nights. Richford Motor Services Ltd, established in 1990, provides 24-hour breakdown services for lights and commercial vehicles. They operate out of 9+ depots offering a reliable, consistent and affordable service.
Key responsibilities will include:
* Managing teams to ensure efficient vehicle recovery and customer service
* Monitoring and responding to calls and job allocations
* Providing guidance and support to depot staff
Successful candidates will have:
* Previous experience in a control room environment
* Excellent communication and leadership skills
* A strong understanding of vehicle recovery and customer service