Role : 2nd Line IT Support Engineer Location : Gateshead (Hybrid Working) Salary : £28,000 - £32,000 Are you ready to take your IT career to the next level? Join one of the UKs most dynamic and fast-growing Managed Service Providers (MSPs) as a 2nd Line IT Support Engineer and unlock your potential in an environment that prioritizes growth, development, and innovation. In this role, you'll dive deep into Cloud Infrastructure and Systems, rapidly enhancing your technical expertise while benefiting from a clear progression pathway. You'll work alongside a team of highly skilled tech professionals who are as passionate about collaboration as they are about technology. With hybrid working options, regular social events, and company-funded certifications, this is more than just a job its a career that grows with you. Whats in it for you? Competitive Salary: £28,000 - £32,000 (based on experience) Car Allowance: £4,500 p/a included in your package Hybrid Working: Work from home 2 days a week Generous Annual Leave: 28 days 8 Bank Holidays your Birthday off Continuous Development: Paid certifications and training of your choice Social Perks: Team days, events, and a supportive company culture Wellness Benefits: Gym membership and pension contributions Career Growth: A clearly defined progression plan tailored to your ambitions What were looking for: Experience: 2 years of MSP IT support experience Technical Skills: Strong knowledge of the O365 stack and hands-on Azure experience (essential) Mindset: A proactive, solutions-driven approach with a passion for IT This is a fantastic opportunity to step into a forward-thinking organization that genuinely invests in its people. Whether youre looking to advance your technical skills or climb the career ladder, weve got you covered. If this sounds like the next step in your career, click APPLY NOW and attach your CV. Well get in touch as soon as possible to discuss your application. ADZN1_UKTJ