AGA Performance Company invites applicants for the position of Retailer Services Consultant. You will be an employee of AGA Performance and join an existing team working for our Client, Toyota GB. The Role This will involve: Providing a change management consultancy support service through a range of process optimisation projects, to deliver memorable customer experiences and drive improved retailer efficiency across the Toyota and Lexus network. Strengthening the delivery capabilities through supporting business process re-engineering projects, researching digital solutions, removing waste, launching new solutions and enabling modern retailing through leveraging of the IT systems. Analysing and designing business processes to identify alternative solutions to improve efficiency, effectiveness, exploiting new technologies and automation. Supporting identification of tangible costs and benefits, to help with the development of strong business cases. About you If you are looking for your next career move at a time of exciting change, then this could be the opportunity for you. We are looking for a highly talented individual who has the capacity to learn and willingness to be developed. You will need to have a genuine interest in automotive or retail, technology, process and systems improvement and the delivery of change management solutions. Essential Requirements You will need to: Demonstrate curiosity, including advanced listening, rapport building and high level questioning skills Demonstrate the ability to lead change management initiatives, including being able to influence and motivate at all levels of the business, Be a great networker, able to build relationships and act as a Brand Ambassador Be an excellent, convincing and confident presenter to a wide range of different Stakeholders and management levels Be a creative thinker who can solve challenges and build innovative solutions Be highly organised and efficient, with the ability to prioritise Have high levels of attention to detail, including when writing reports and designing presentations for different audiences Be proactive and a self-motivator who takes ownership and sees things through to delivery A confident IT user, able to effectively use Microsoft office packages and other IT applications Have a willingness to continually learn and see feedback as positive Additional Mandatory Requirements A full driving licence The ability to work at various locations across the UK, including the Toyota GB Head Office in Surrey, and stay away overnight if required Eligibility to work in the UK On Offer Salary of £48,000 Performance bonus 24 days holiday a year, plus Bank Holidays 3-year fixed term contract Company car, laptop and phone Access to vehicle lease scheme (after probation) Company pension scheme Ongoing career development support Closing date for applications 18th March 2025 – shortlisted applicants will be required to attend an Assessment Centre prior to a final stage interview