This is a leading Technology business that has continued to grow ahead of market rivals, supported by a strong client base serviced expertly by an experienced team of engineers from various technical backgrounds.
* The 3rd Line IT Support Engineer role will have varied responsibilities across both BAU support escalations and project-focused work.
* You will effectively sit above a talented team of Service Desk Engineers, dealing with support escalations, as well as overlapping into the infrastructure space with the company's highly-skilled Infrastructure specialists.
* The role will be central to the overall IT function, and you will have the seniority to take ownership of service tickets, ensuring that the best possible service is provided to end-users.
* You will operate in a very hands-on, technical capacity, covering high-level support of virtualized and physical server environments, as well as core Microsoft technologies, such as Office365 and Active Directory.
3rd Line experience is required with a deep commercial focus on:
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