The Opportunity: Join a dynamic team and make a real impact by delivering exceptional customer service, collaborating across the business and advancing your career with a global leader in the industry We are seeking a proactive and customer-focused Agricultural Sales Support Assistant to join our client’s dedicated sales support team operating from our client’s offices in the West Midlands.(Telford) In this role, you will deliver exceptional support and service to customers, understanding their needs whilst collaborating effortlessly with the team and wider business to deliver a seamless customer journey. This position requires strong administrative and customer service skills, keen attention to detail, and a willingness to learn the company’s bespoke IT systems and processes, enabling you to play a vital part in supporting the business's customerfacing functions. If you're seeking an opportunity to develop and progress within a rewarding career with a global leader, get in touch with Katie. The Company: A global leader in agriculture with a robust and well-established distribution network. This company boasts a strong brand presence worldwide and provides a rewarding work environment offering a comprehensive training and development package. Role Responsibilities: ● To respond quickly and efficiently to customer enquires ● To support the sales team with routine administrative tasks ● To maintain and update customer database records ● To consistently provide outstanding customer service and ensure a seamless customer experience ● To collaborate with the wider team supporting the overall business needs Skills you will need: Essential: ● Excellent administrative skills with a high level of attention to detail ● A strong communicator able to converse effectively across different levels within the business ● Highly organised with the ability to multitask ● A proactive, solution-focused mindset ● Excellent customer service skills ● A team player, able to work collaboratively to meet business needs ● Driven with plenty of initiative ● The willingness and desire for personal progression and development ● Proficient IT skills Desirable: ● A good broad knowledge of the agricultural industry