As a Sales Manager within Metallurgical Services, you will be self-motivated and highly customer focused, able to identify sales opportunities and follow up leads to fulfil a pre-sales / marketing role, generating enquiries for Iron Making and Caster equipment Spares, Service and Products. You will develop customer relationships which will lead to project prospects in the future.
Being the primary point of contact for your customers, you will ensure a rapid response to quotation requests, establishing relationships with customers to understand their investment rationale and objectives. You will utilise this information to plan and act the Metallurgical Services activities accordingly, to win profitable orders and secure sustainable growth for Primetals Technologies.
The Technical Sales Manager will be required to drive and own customer orders from enquiry through to delivery, maintaining the direct communication with the customers throughout.
MAIN Tasks and RESPONSIBILITIES
* Identify, create and drive sales opportunities for maintenance, repair, refurbishments, upgrades, spares and products.
* Develop effective client relationships through a systematic communication plan including regular visits.
* Identify customer stakeholders including key decision makers and customer investment plans.
* Evaluate enquiries, assess sales opportunities and define the bid strategy.
* Plan, lead and manage the bid process in compliance with the company regulations.
* Provide customers with budget price estimates, fixed price offers and optimum delivery schedules.
* Negotiate and win contracts with the support of proposals services and legal services.
* Ensure proper handover from sales to project management after order acquisition to mitigate all risks during project execution (possible claims, non-conformance costs, etc.).
* Liaise with the Product Life-cycle Managers and R&D to inform about new requirements from the market, clients' needs and response of the competition to those requirements/needs.
* Liaise with the Supply Chain Management Team to ensure seamless order execution.
* Collaborate with engineering to ensure necessary technical clarifications or engineering activities are carried out on time and to budget.
* Liaise with marketing/communications to ensure the production of effective publicity material in the form of press releases, brochures and editorial.
Required Skills and Experience
* Mechanical Engineering qualification or equivalent engineering experience in industry.
* Sales oriented with a good understanding of the metals (e.g. Iron & Steelmaking, Casting) or heavy engineering industry.
* Track record of sales performance and effective customer relationship management.
* Strategic awareness of suitable low-cost engineering and manufacturing facilities.
* Good leadership and decision-making skills with attention to detail.
* Commercial awareness of key legal and contractual issues.
* Excellent interpersonal, communication, negotiation and presentation skills.
* Strong customer focus with understanding of the customers' technical and commercial requirements.
* Ability to self-manage, motivate and self-motivate, especially under pressure and changing situations.
* Experience of working in various disciplines and roles in the metals industry (including at least one of engineering, proposals, sales and order management) with specific knowledge of Iron Making and Casting.
* Experience of the sales / bidding process.
* Ability to converse in other languages.
* Previous international travel, understanding sensitivities of different global cultures.
ADDITIONAL INFORMATION
This role is expected to travel as required, which can be at short notice. There may also be a need to work to meet customer deadlines outside of the core hours from time to time.
The post holder must have current UK Driving License, as well as the right to live and work in the UK and travel internationally without restrictions.
About Primetals
Primetals Technologies, Limited, headquartered in London, is a worldwide leading engineering, plant-building and lifecycle partner for the metals industry. The company offers a complete technology, product and service portfolio that includes the integrated electrics, automation and environmental solutions. This covers every step of the iron and steel production chain that extends from the raw materials to the finished product – in addition to the latest rolling solutions for the nonferrous metals sector.
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