Senior Independent Domestic Violence Advocate (6049) Luton, England
Salary: GBP23256 - GBP29070 per annum
We have an exciting opportunity for a Senior IDVA to join the Specialist Services team in Bedfordshire, working 30 hours a week. This is a fixed term contract until 31st March 2026. This role will be hybrid and be located within Bedford Borough.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About this role:
This role supports the service across Bedford Borough. As a Team Leader for the Specialist Services team you will:
* Offer a consistent representative for the twice weekly MARAC
* Be a SPOC for the Front Door - giving advice and support around queries/ concerns about DA
* Carry a reduced caseload
* Support the Safe & Together model
* Have line management responsibilities including Bedford Borough IDVA
You will need:
* A qualification as an IDVA or ISAC
* Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
* Knowledge of legislation relating to equal opportunities and diversity, safeguarding and risk assessments
* Practical understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
* Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
* Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
* Excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
* Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
* Ability to gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
* Sound IT expertise with the ability to use a range of software including: Word, Excel and Case Management systems
* Self-aware and committed to own continuous development
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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