HR Administrator - £25k - £26k – Birmingham, B37 7YN The Role Are you highly organised and efficient with a keen eye for detail? Do you have experience in HR administration and enjoy providing excellent support to both internal and external stakeholders? If so, this could be the ideal opportunity for you. As an HR Administrator, you'll work both independently and as part of a team to support the HR function across the employee life cycle. From onboarding to data management, payroll liaison to compliance, you'll ensure that HR processes run smoothly and effectively. Reporting to the HR Shared Services Manager, you'll also act as a first point of contact for HR enquiries, escalating issues to the HR Business Partners when necessary. Key Responsibilities: Provide helpdesk support, handling HR queries and escalating as required Maintain accurate records in line with data protection requirements Manage the HR and Recruitment inbox, ensuring timely responses Post job vacancies on the company website and relevant platforms Oversee vetting processes and internal applications Update HR database and personnel files, liaising with payroll for prompt processing Support payroll and benefits administration Update the HR system with salary changes, promotions, leavers, and joiners and issues relevant paperwork. Provide regular updates to the HR Shared services manager. Assist with various HR projects to enhance service delivery and efficiency. About us At Dalkia, we're not just a leading technical and energy service provider in the UK. We're an embodiment of quality relationships and long-term value for our clients. Catering to both public and private sectors nationwide, our strength resonates in the diverse expertise of our people. With safety at our core, we adopt a proactive approach that prioritises the well-being of everyone we work with. Our culture thrives on respect, inclusivity, innovation, growth challenges, and an unwavering commitment to safety. The Person Strong organisational skills with the ability to handle multiple tasks Excellent attention to detail and accuracy Confidential and professional approach to handling sensitive information Effective communication skills, both verbal and written Proficient in MS Office, particularly Word, Excel, and PowerPoint Customer-focused and able to work well under pressure. Desirable: Have worked in an administration role previously Knowledge or experience in recruitment / HR Experience in reporting Ready to make a difference in our HR team? Apply today to join us as an HR Administrator and help us continue to provide top-notch HR support across the business