**Senior Account Director - Digitas Health** 2 Television Centre, 101 Wood
Lane, London, W12 7FR**Company Description**
Digitas Health London is the People-Powered Health agency: We help brands
engage with people to deliver ideal health, now. We design transformative
experiences that move people further along the path to health at any moment.
By putting the power to change health outcomes in the hands of patients,
healthcare professionals, carers, and payers, we help health brands create
value across today’s connected health ecosystem. To do this, we start with a
generous, behaviour-driven ideal then work in lean, agile and iterative ways
to turn the ideal into action.
We are a generous, idealistic, straight-talking collection of creatives,
strategists, analysts, social media experts, PMs, and client service leads. We
work together to help people-centric health brands deliver new business value
through new customer experiences. Whether connected content programmes, mobile
apps, digital services, or social communities, we use digital and emerging
technologies to help healthcare brands build loyalty, break habits, connect
care ecosystems and disrupt traditional markets.
As part of Publicis Health, our small-but-mighty team works to bring applied
innovation to a range of global, EMEA and UK clients, working in collaboration
with other DH offices in Philadelphia, New York, San Francisco and other
sister agencies in London, Windsor and around the world. Learn more about DH
at [www.digitashealth.com](http:www.digitashealth.com).
**Job Description**
At Digitas Health, London, we’re here to help brands re-imagine the ideal
health experience and deliver it now. We are an idealistic bunch with bold
ambition and a passion for innovative work – and we know that great work is
dependent on great teamwork and client partnerships. We are looking for a
Senior Account Director to join our small-but-mighty agency team on managing
and growing existing accounts.
**The role**
WHAT YOU WILL DO
At DH London, we believe the healthcare industry is ready for something new.
New tech platforms, data-driven engagement models, and digital product
divisions may be foundational to the current wave of change, but it’s ideas,
experiences and stories that inspire people to change behaviour. And that’s
where you come in.
Our work can take on many different forms from product design through to brand
launches and omnichannel frameworks. As a Senior Account Director, you will be
able to flex across these types of work pulling in different methodologies as
needed to ensure at all times our client needs are met and expectations
exceeded. But at the heart of it you will be human, intuitive and kind –
working with different levels helping grow and inspire them whilst being
inspired yourself!
**CORE RESPONSIBILITIES INCLUDE:**
* You will have the respect of the client, be seen as the owner of the day-to-day relationship with the client, be seen as an essential contributor, and as such be invited to all key meetings. Consistently adding value; strategically and tactically
* Have a comprehensive understanding of the client’s business and actively seek out opportunities for further account development, taking the initiate to develop proposals and convert curiosity into great work
* Take ownership of problems employing highly developed questioning skills to unpick the nature of perceived or potential issue, challenging appropriately to optimise communication and proactively identify solutions
* Invest time to build solid relationships with both day to day project clients and, where appropriate, senior client leads. Always be thinking beyond the current project to where the next one is coming from.
* Bringing together the right agency andor discipline leads that will help drive the client and project forward in the right way. Knowing when to put the right people in front of the client to help present or sell our expertise.
* Foster senior level partnerships with all agency capabilities, engaging subject matter specialists to formulate solutions
* Empower and provide guidance to the team to manage projects helping them develop and keeping them motivated.
* Upward management to GAD of projectclient news and line management of an AM who will need nurturing and supporting across project deliverables.
* Lead clients by driving the development, execution and production of all client projects from start to finish
* Represent the needs of the brand team(s) at key agency meetings such as weekly leadership, and resource meetings, as well as monthly all agency meetings
* Showcase understanding of the DH revenue and profitability model and monitor fee performance to ensure monthly revenue expectations are met and account profitability are on track.
* Collaborate with Project Management to prepare project scopes and forecasts and demonstrate an understanding of the impact of decisions relating to cost and profit
**Qualifications**
WHO YOU ARE
* You are an experienced healthcare agency Account Director looking for a role where you can make a real difference for teams and clients, and help build a thriving business
* You are both autonomous and collaborative, able to flex your approach to the needs of the business but equally able to work as part of a team on large accounts
* You are inclusive in your approach, happy to work alongside a small team to deliver great work that you care deeply about; work that matters
* You build strong client partnerships, and are passionate about helping clients innovate and re-imagine the ideal health experience
* You have proven experience on substantive digital programmes, and know well the risks and opportunities associated with delivering digital experiences, mobile apps, digital-first campaigns and omnichannel programmes, social media programmes and brand launches
* You are experienced at building businesses through organic growth, and driving your account finances
* You are persuasive and clear in your communications, and have gravitas when you present
* You have highly developed interpersonal, team building and relationship management skills
* You are a team builder – developing internal teams to reach their full potential
**Additional Information**
**WHO WE ARE**
**THE POWER OF ONE PURPOSE FUELLED BY A DYNAMIC HEALTH ENGAGEMENT PLATFORM**
** _About Publicis Health:_**
At Publicis Health, we are united around one purpose: to create a world where
people are equipped and motivated to take control of their health. We
transform healthcare marketing and communications into healthcare engagement.
We believe healthcare marketing is healthcare, fostering healthy
conversations, healthy behaviours and healthy people. With 40 offices and 12
brands across the globe, Publicis Health’s worldwide staff is composed of more
than 3,000 healthcare professionals who are experts in advertising and
branding, data and analytics, strategic planning, service design, digital
media and technology, science, and medicine. Publicis Health companies
include: BBK Worldwide, Digitas Health, Heartbeat, insync, Langland, Payer
Sciences, PlowShare Group, Publicis Health France, Publicis Health Media,
Razorfish Health, Saatchi & Saatchi Wellness, and Verilogue. For more
information, visit us at[
](https:www.publicishealth.com)[www.publicishealth.com](http:www.publicishealth.com).
**OUR DIVERSITY, EQUITY & INCLUSION STATEMENT **
At Publicis Groupe UK, we’re committed to creating a safe, diverse, and
inclusive working environment where everyone can thrive. This begins with
striving to ensure our recruitment process is welcoming and allows equal
access to opportunity for people regardless of age, disability, gender
identity, neurodiversity, age, sex, disability, neurodiversity, sexual
orientation, gender identity or religion. We