The Y Theatre – Casual Events Supervisor
We are looking to recruit a Casual Events Supervisor to champion high quality customer care. They will duty manage every aspect of our facilities during events and hires and provide support for bookings and supervision of the Events Team. An integral member of the Theatre & Events team, they will be responsible for the public and the facilities in use by them.
Position: Casual Events Supervisor
Salary: £12.15 per hour
Location: Leicester City Centre
Closing date: 19th January 2025
Interviews will take place for this role as suitable applications are received and the role may close before the closing date upon a successful candidate being appointed.
Benefits include: Health Cash Plan, Gym Access, Blue Light Discount Card and Complimentary Y theatre tickets.
About the role:
The Y Theatre is a bustling live performance venue based in Leicester City Centre. Our eclectic programme includes music, comedy, theatre, dance, new work and family shows. The 300-seat theatre also comfortably hosts candle-lit cabaret style events and standing gigs. Built in 1900, The Y is the oldest surviving Victorian theatre in Leicester.
We support the development of new, emerging & established performance, within an open and welcoming theatre, creating a hub of activity for local artists.
The Casual Events Supervisor will oversee the smooth running of theatre events, with responsibility for the efficient and safe operation of public areas and supervision of the bar and front of house team. They will also support the maintenance of the facilities.
Key responsibilities will include:
1. Implement and champion a customer orientated philosophy within The Y Theatre
2. Provide on duty supervision for Events Team
3. Responsibility for the efficient and safe operation of the East Street Complex
4. Manage all relevant administrative, technological and financial systems and procedures.
About you
The Casual Events Supervisor will have experience of working in a customer facing role and supervising staff, with venue and bar experience an advantage. They will be a proactive team-player with excellent communication skills and enthusiasm for working in the arts.
To succeed in the role of Theatre and Events Supervisor, your key skills will include:
1. Minimum NVQ Level 2 Customer Service qualification or relevant experience in a Customer Service role
2. Minimum NVQ Level 2 Literacy and Numeracy or equivalent
3. Supervisory ILM Level 3 or equivalent qualification/demonstrable evidence of experience
4. Excellent communication skills with the ability to work professionally and courteously, developing and maintaining good working relationships with young people, hirers and artists.
5. A passion for the arts, live entertainment and technical theatre
About the organisation
YMCA Leicestershire is a vibrant charity and is the largest voluntary sector provider offering supported accommodation and education for young people, homeless services, sports facilities and hosts Leicester’s Oldest Theatre, The Y Theatre, with a capacity of 300 and a vibrant and eclectic commercial and emerging arts programme.
Our vision is to create ‘A Home’ – ‘A place where something flourishes’ (Oxford Dictionary). We aspire for The Y Theatre, Bar & Cafe to be ‘Home’ to - young people, creative professionals, specialist mentors, budding artists, committed volunteers, performance enthusiasts, leaders of the future and we hope they inspire the next generation.
The charity is committed to reflecting the multi-cultural/religious nature of their City and County and providing services. As such, they welcome applications from all communities regardless of belief, gender, ability, sexuality, race, or economic circumstances.
Job Type: Zero hours contract
Pay: £12.15 per hour
Benefits:
* Discounted or free food
* Employee discount
* On-site gym
Schedule:
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Work Location: In person
Application deadline: 19/01/2025
Reference ID: CESJan25
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