Senior Family Engagement Officer needed in Uxbridge, £16ph PAYE - RQ1338877 To engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the locality offer. To provide the day to day front of house management and administration functions for the centre. To manage enquiries to the children's centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public. To offer information, advice and guidance in response to enquiries received from families, including childcare, health, benefits and financial matters; demonstrating a breadth of knowledge of local support, and signposting on to services as appropriate. To maintain the centre calendar and diary, detailing training and meeting dates and ensure these are kept up to date and accessible to the centre team and wider locality as appropriate. To maintain the children's centre database ensuring registration and attendance data is inputted and kept up to date. This is a full time role on a temporary contract basis If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katieessentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.