Receptionist - Llandrindod Wells, Powys Job Type: Full-time Pay: £11.44 per hour Expected hours: 40 per week The Metropole Hotel & Spa has 109 bedrooms set in the stunning Elan Valley, with a popular bustling lounge, restaurant, meetings and events and private functions. We are recruiting for a Receptionist to join the team. The Receptionist opportunity at The Metropole Hotel & Spa is a great opportunity for a passionate customer focussed individual who is experienced in Hospitality and wants to develop and grow their career. This is a wonderful property with an excellent reputation for food and events. If you want the opportunity as a Receptionist to be part of a passionate team and you enjoy the diversity of what The Metropole Hotel & Spa offers then this is a great opportunity. Our Receptionist will have passion and commitment to creating memorable experiences and delivering quality service with the team. You will touch all areas of the business as you ensure that our guests Shift times will be 7am – 3.30pm and 3pm – 11.30pm 5days a week We are seeking people who are smart and friendly with a great personality, who can provide outstanding customer service. As Receptionist, you are the point of contact for our guests and your main responsibilities include: Welcome our guests in the Hotel and provide an efficient check in and check out service Arrange reservations Answer all guest enquiries: via phone, face to face and email or redirect to the appropriate department Liaise with other departments ensuring full communication and information are provided at all times Develop and maintain filing systems Handling the payments Maintain a clean, tidy and safe work station General office duties Attention to details and excellent communication skills both written and verbal are required to apply for the job. We are looking for a person with a great personality who enjoys spending time with people. Are you that person? Benefits: Discounted accommodation (£30 per room per night) in other hotels within crest the group 50% off Food & Beverage in other Hotels within the Crest group Uniform Meal on Duty Training in house Free parking on site Company events (BBQ / Christmas Party) Long service award Shining Star of the quarter - £250 incentive Refer a friend to work bonus Crest Hotels Group our mission statement is simple “To be the market leader in everything we do”