Are you currently working in a Credit Control or Sales Ledger position? Do you possess good interpersonal skills? Are you passionate about delivering great customer service? Our client is a leading manufacturer in their field, who are based in Banbury looking to recruit a Credit Controller, working Monday-Friday on a 12-month Contract. The ideal candidate would have previous experience working in a Credit Control position within a customer service environment, where they have dealt/managed with customer queries in a timely manner. This is a great opportunity to join a well-established company that can offer the opportunity for career development. Key Responsibilities:
1. Collect customer payments promptly, maintaining adherence to agreed terms.
2. Manage credit limits effectively, recommending adjustments as needed.
3. Investigate and release held orders to support smooth operations.
4. Reconcile customer accounts to ensure accuracy in all transactions.
5. Maintain accurate account history with up-to-date notes on interactions.
6. Liaise with internal and external customers to support efficient operations.
7. Resolve customer queries swiftly, ensuring customer satisfaction.
8. Cover payment allocations during staff absences for consistent operations.
9. Review new account setups to ...