About the role
Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction. As part of the management team, you'll be responsible for overseeing the shop when the Manager isn't present. You'll motivate and engage the team, ensuring they have what they need to excel. We serve customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. Your role will be to ensure customers have a brilliant experience, whether they order in-store or online. During a typical shift, you can expect to:
1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example and serve customers efficiently and courteously
3. Prepare products, including making sandwiches and managing ovens
4. Ensure displays are well-stocked and appealing
5. Keep the shop clean, tidy, and presentable
What we can offer you
* Competitive pay paid weekly
* Colleague discount of up to 50% on Greggs products for you and a family member
* Free hot drinks during your shift
* Paid breaks to recharge
* Sharing 10% of profits with colleagues
* Health and Wellbeing App offering Remote GP and Physiotherapy services
* Growing holiday entitlement as your career progresses
* Colleague share plans for investing and saving
* Pension scheme with up to 7% employer match
* Confidential employee assistance app and helpline for wellbeing support
* Long service awards celebrating career milestones
* Savings and discounts for shopping, leisure, and wellbeing
About you
You should be reliable, demonstrate natural leadership, and have a passion for delivering exceptional customer service. Supporting an inclusive culture that values diversity is important. If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you.
About us
At Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone is welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and authentic at work. You can learn more about us here.
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