Seasonal Hospitality Team Member - YHA St Davids
Reference: APR20255990
Expiry date: 22:59, Wed, 14th May 2025
Location: Pembrokeshire
Salary: £12.21 per hour (applies to all, including those under the age of 21)
Staff accommodation: Available at a rate of £69.83 per week
We are looking to recruit one person on a 0 hour contract and one person on a 25 hour contract.
Are you looking for a fun and varied job in hospitality? YHA St David's is a unique self-catered character hostel situated on the Pembrokeshire coast and a stone's throw from the city of St David's.
As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
There are many more benefits to working for YHA, so please visit our YHA Jobs website for more information.
What will you be doing as a Hospitality Team Member?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
* Providing great customer service to all our customers, members, and guests.
* Working on reception, offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
* Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
What Skills and Experience do you need to be a Hospitality Team Member?
Our Hospitality Team Members undertake a wide range of customer-facing duties within the hostel, delivering excellent service to all guests and visitors. To provide this service to our guests, we are looking for the following qualities:
* Experience of working face-to-face with customers
* Experience of working in a team - can help others to achieve a common goal
* Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
* Ability to manage varying pressures, including peaks in workload demands - can prioritize, able to deal with conflicting duties
* Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it
At YHA, we understand the richness of life experiences and place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental well-being, and life skills.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application, we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member
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